User Guide | Cisco Systems SPA512G, SPA514G, SPA504G, SPA509G

USER GUIDE

Cisco Small Business

Cisco SPA50X and SPA51X SIP IP Phones Models SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, and SPA514G

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Cisco Systems SPA512G, SPA514G, SPA504G, SPA509G, SPA502G, SPA501G, SPA508G manual User Guide

Contents

User Guide Installing Your Phone Contents Getting Started Contents Using Basic Call Management Functions Using Advanced Phone Features Contents Appendix a Where to Go From Here Using the Phone Web User Interface About This Document Getting Started Chapter OrganizationAppendix a Caring for Your Phone Overview of the Cisco Small Business IP Phones Numbered objects in described in the following table Understanding Your Phone Lines and Buttons Getting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant Console Scroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You Begin Connecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount Optional Connecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the Network Connecting Wired and Wireless Headsets Connecting a PC to Your Phone Verifying Phone Startup Determining Your Current Firmware Version Updating Your Phone Firmware Cisco SPA501G Download the Firmware from Cisco Get the Phone IP AddressTo get your IP address for the Cisco SPA501G phone Click Continue Update the Firmware on the Phone Using Basic Call Management Functions Managing the Audio Source and Volume Choosing Your Preferred Audio Device Sending Audio to the Speaker and HandsetSelect Preferences Send Audio to Speaker edit Select Preferences Preferred Audio Device edit Answering a Call Answering or Placing a CallPlacing a Call Resuming a Call Putting a Call on HoldRedialing a Call Transferring Calls Ending a CallPerforming an Attended Transfer Transferring a Held Call to an Active Call Performing an Unattended Blind Transfer Turning the Missed Calls Shortcut On and Off Managing Missed CallsSelect Call History Select Missed Calls Select Preferences Choose Miss Call Shortcut and press edit Forwarding All Calls Forwarding CallsCall Forward All Softkey Call Forward All Star Code Forwarding Calls Delay Without Answering the Phone Forwarding Calls When Your Phone is BusyCall Forward Busy by using Setup Call Forward Delay Star Code Setting the Call Forwarding Delay Interval Canceling Call Forwarding All Call Forward Deactivation by using Star Codes Setting Do Not DisturbEnabling Do Not Disturb Disabling Do Not Disturb Setting Call Waiting Call Waiting Deactivation by using the Star Code Call Waiting by using the Star CodePicking Up a Call Parking a Call Placing a Three-Way Conference Call Three-way Conference Calling by using a Cisco SPA501GSelect Call Park Status Three-way Conference Calling except the Cisco SPA501G Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History ListsSelect Corporate Directory Select Call History Select Set Password Setting or Changing a Phone Password Accessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and SecurityBlocking Anonymous Calls Using Secure Call Creating Speed Dials Enabling and Using Dial AssistanceSelect Preferences Choose Dial Preferences and press edit Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsSelect Speed Dial Using Speed Dials Using the Paging FeaturePaging Another Phone Paging a Group of Phones Configuring Auto Answer Monitoring and Accessing Another PhoneChoose Auto Answer Page and press edit Select Preferences Choose Back Light Timer and press edit Changing the Screen Backlight SettingsCustomizing Your IP Phone Screen Changing the IP Phone Screen Contrast Select Screen Saver Mode Configuring the Phone Screen Saver Screen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen Saver Configuring Date and Time Using Ring TonesSetting Your Phone’s Date and Time Changing Your Ring Tone Code Definition Using Star Codes Unblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Access Enabled Making the Web Configuration Utility Viewable and WritableConfiguration Web Server Writable Saving the Configuration Profile Setting Voice System Parameters Setting Voice Phone Parameters Setting Voice User Parameters Block ANC DND SettingDial Assistance Preferred Audio Viewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal Directory Viewing Attendant Console Status Product Resources Where to Go From Here Cisco Small Business List of Documents