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Cisco Systems SPA508G manual Managing Missed Calls, Turning the Missed Calls Shortcut On and Off

Models: SPA504G SPA509G SPA512G SPA501G SPA514G SPA508G SPA502G

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Using Basic Call Management Functions	3
Using Basic Call Management Functions
Managing Missed Calls

Managing Missed Calls

When enabled, the IP phone screen on your IP phone notifies you if a call came in that was unanswered. (Not available for the Cisco SPA501G.)

To view and return a missed call:

•If the IP phone screen shows a missed call, press the lcr softkey to return the missed call. Press the miss softkey to view a list of missed calls, select a call, and press dial.

•If the IP phone screen does not show a missed call, you can return a call from the Missed Call list:

-Press the Setup button.

-Select Call History.

-Select Missed Calls.

-To call a missed call number, chose the call you want to return and press dial.

NOTE If the call was from a long distance number, it might be necessary to edit the call before returning it. Press the edit softkey to edit the call and use the softkey buttons and keypad to edit the number.

Turning the Missed Calls Shortcut On and Off

To remove the lcr and miss softkeys that appear on the IP phone screen when you miss a call (except on the Cisco SPA501G):

STEP 1 Press Setup.

STEP 2 Select Preferences.

STEP 3 Choose Miss Call Shortcut and press edit.

STEP 4 Press y/n to enable or disable the feature.

STEP 5 Press ok.

STEP 6 Press save.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G Managing Missed Calls, Turning the Missed Calls Shortcut On and Off

Contents

User Guide Contents Getting Started Installing Your PhoneContents Using Basic Call Management Functions Contents Using Advanced Phone FeaturesUsing the Phone Web User Interface Appendix a Where to Go From HereGetting Started About This DocumentChapter OrganizationAppendix a Overview of the Cisco Small Business IP Phones Caring for Your PhoneUnderstanding Your Phone Lines and Buttons Numbered objects in described in the following tableGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console DisplayScroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention TabConnecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired NetworkConnecting a PC to Your Phone Connecting Wired and Wireless HeadsetsVerifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware VersionCisco SPA501G Download the Firmware from Cisco Get the Phone IP AddressTo get your IP address for the Cisco SPA501G phone Update the Firmware on the Phone Click ContinueUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Send Audio to Speaker edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Preferred Audio Device editAnswering a Call Answering or Placing a CallPlacing a Call Resuming a Call Putting a Call on HoldRedialing a Call Transferring Calls Ending a CallPerforming an Attended Transfer Performing an Unattended Blind Transfer Transferring a Held Call to an Active CallSelect Call History Select Missed Calls Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press editCall Forward All Softkey Forwarding CallsForwarding All Calls Call Forward All Star CodeCall Forward Busy by using Setup Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Delay Star CodeCanceling Call Forwarding All Setting the Call Forwarding Delay IntervalCall Forward Deactivation by using Star Codes Setting Do Not DisturbEnabling Do Not Disturb Setting Call Waiting Disabling Do Not DisturbCall Waiting Deactivation by using the Star Code Call Waiting by using the Star CodePicking Up a Call Parking a Call Select Call Park Status Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Three-way Conference Calling except the Cisco SPA501GUsing the Phone Directories Conferencing a Held Call with an Active CallUsing Your Personal Directory Select Corporate Directory Using the Call History ListsUsing the Corporate Directory Select Call HistorySetting or Changing a Phone Password Select Set PasswordAccessing Voicemail Using Advanced Phone Features Blocking Caller ID Configuring Privacy and SecurityBlocking Anonymous Calls Using Secure Call Creating Speed Dials Enabling and Using Dial AssistanceSelect Preferences Choose Dial Preferences and press edit Creating Numerical Speed Dials Creating Speed Dials on Unused Line ButtonsSelect Speed Dial Paging Another Phone Using the Paging FeatureUsing Speed Dials Paging a Group of PhonesConfiguring Auto Answer Monitoring and Accessing Another PhoneChoose Auto Answer Page and press edit Customizing Your IP Phone Screen Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Changing the IP Phone Screen ContrastConfiguring the Phone Screen Saver Select Screen Saver ModeTurning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press editSetting Your Phone’s Date and Time Using Ring TonesConfiguring Date and Time Changing Your Ring ToneUsing Star Codes Code DefinitionUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Access Enabled Making the Web Configuration Utility Viewable and WritableConfiguration Web Server Writable Setting Voice System Parameters Saving the Configuration ProfileSetting Voice Phone Parameters Setting Voice User Parameters Dial Assistance DND SettingBlock ANC Preferred AudioViewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnnViewing Attendant Console Status Where to Go From Here Product ResourcesList of Documents Cisco Small Business