Cisco Systems SPA502G, SPA514G Ending a Call, Transferring Calls, Performing an Attended Transfer

Using Basic Call Management Functions	3
Ending a Call

Ending a Call

To end a call, do one of the following:

•If you are using the handset, hang up.

•If you are using the speakerphone, press Speaker.

•If you are using a headset, either press Headset (wired) or replace the handset (wireless).

Transferring Calls

You can perform types of transfers:

•Attended—Call the person to whom you are transferring the call and speak to them before transferring the call.

•Blind—Transfer the call without speaking to the other party to whom you are transferring the call.

Performing an Attended Transfer

To perform an attended transfer for all phones (except the Cisco SPA501G):

STEP 1 During an active call, press xfer. The call is placed on hold and a new line is opened to dial the number.

STEP 2 Either:

•Enter the number to which you want to transfer the call, then press dial or wait a few seconds.

•Press dir and either choose a number from the personal directory or (if configured) select the Corporate Directory, then press dial.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 32