Contents Getting Started | Cisco Systems SPA504G, SPA514G, SPA512G

Contents

Chapter 1: Getting Started	6
About This Document	6
Overview of the Cisco Small Business IP Phones	8
Caring for Your Phone	8
Understanding Your Phone Lines and Buttons	9
Softkey Buttons	11
Using Keypad Shortcuts	13
Using the Cisco Attendant Console	14
Changing the Cisco SPA500DS Attendant Console Display	14

Chapter 2: Installing Your Phone	16
Before You Begin	17
Phone Connections	17
Connecting the Handset	18
Installing the Desk Stand or Wall Mount (Optional)	19
Reverse the Handset Retention Tab	19
Connecting the Power	20
Connecting Your Phone to the Network	21
Connecting Your Phone to the Wired Network	21
Connecting the Phone to the Wireless Network	21
Connecting a PC to Your Phone	22
Connecting Wired and Wireless Headsets	22
Verifying Phone Startup	23
Updating Your Phone Firmware	24
Determining Your Current Firmware Version	24
Download the Firmware from Cisco	25
Get the Phone IP Address	25
Update the Firmware on the Phone	26

Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide

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Cisco Systems SPA504G, SPA514G, SPA512G, SPA509G, SPA502G, SPA501G, SPA508G Contents Getting Started, Installing Your Phone

Contents

User Guide Contents Getting Started Installing Your Phone Contents Using Basic Call Management Functions Contents Using Advanced Phone Features Using the Phone Web User Interface Appendix a Where to Go From Here Getting Started About This Document Appendix a OrganizationChapter Overview of the Cisco Small Business IP Phones Caring for Your Phone Understanding Your Phone Lines and Buttons Numbered objects in described in the following table Getting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console Display Scroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired Network Connecting a PC to Your Phone Connecting Wired and Wireless Headsets Verifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware Version To get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Update the Firmware on the Phone Click Continue Using Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Send Audio to Speaker edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Preferred Audio Device edit Placing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Performing an Unattended Blind Transfer Transferring a Held Call to an Active Call Select Call History Select Missed Calls Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press edit Call Forward All Softkey Forwarding CallsForwarding All Calls Call Forward All Star Code Call Forward Busy by using Setup Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Delay Star Code Canceling Call Forwarding All Setting the Call Forwarding Delay Interval Enabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Setting Call Waiting Disabling Do Not Disturb Picking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Select Call Park Status Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Three-way Conference Calling except the Cisco SPA501G Using the Phone Directories Conferencing a Held Call with an Active Call Using Your Personal Directory Select Corporate Directory Using the Call History ListsUsing the Corporate Directory Select Call History Setting or Changing a Phone Password Select Set Password Accessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Paging Another Phone Using the Paging FeatureUsing Speed Dials Paging a Group of Phones Choose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Customizing Your IP Phone Screen Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Changing the IP Phone Screen Contrast Configuring the Phone Screen Saver Select Screen Saver Mode Turning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press edit Setting Your Phone’s Date and Time Using Ring TonesConfiguring Date and Time Changing Your Ring Tone Using Star Codes Code Definition Unblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Setting Voice System Parameters Saving the Configuration Profile Setting Voice Phone Parameters Setting Voice User Parameters Dial Assistance DND SettingBlock ANC Preferred Audio Viewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnn Viewing Attendant Console Status Where to Go From Here Product Resources List of Documents Cisco Small Business