Getting Started, About This Document | Cisco Systems SPA508G

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Getting Started

This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. It contains the following sections:

•About This Document, page 6

•Overview of the Cisco Small Business IP Phones, page 8

•Understanding Your Phone Lines and Buttons, page 9

•Using the Cisco Attendant Console, page 14

About This Document

This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone.

The Cisco Small Business IP Phone features vary, depending on the type of call control system that you are using and the customizations performed by your phone system administrator. This document describes using the Cisco Small Business IP Phones with a SIP phone system, such as a Broadsoft or Asterisk system. If you are using your Cisco Small Business IP Phone with a Cisco Unified Communications 500 Series, also see the Cisco Unified Communications Manager Express Administrator Guide.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G, SPA502G, SPA501G manual Getting Started, About This Document

Contents

User Guide Contents Getting Started Installing Your Phone Contents Using Basic Call Management Functions Contents Using Advanced Phone Features Using the Phone Web User Interface Appendix a Where to Go From Here Getting Started About This Document Organization ChapterAppendix a Overview of the Cisco Small Business IP Phones Caring for Your Phone Understanding Your Phone Lines and Buttons Numbered objects in described in the following table Getting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console Display Scroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired Network Connecting a PC to Your Phone Connecting Wired and Wireless Headsets Verifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware Version Download the Firmware from Cisco Get the Phone IP Address Cisco SPA501GTo get your IP address for the Cisco SPA501G phone Update the Firmware on the Phone Click Continue Using Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Send Audio to Speaker edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Preferred Audio Device edit Answering or Placing a Call Answering a CallPlacing a Call Putting a Call on Hold Resuming a CallRedialing a Call Ending a Call Transferring CallsPerforming an Attended Transfer Performing an Unattended Blind Transfer Transferring a Held Call to an Active Call Select Call History Select Missed Calls Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press edit Call Forward All Softkey Forwarding CallsForwarding All Calls Call Forward All Star Code Call Forward Busy by using Setup Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Delay Star Code Canceling Call Forwarding All Setting the Call Forwarding Delay Interval Setting Do Not Disturb Call Forward Deactivation by using Star CodesEnabling Do Not Disturb Setting Call Waiting Disabling Do Not Disturb Call Waiting by using the Star Code Call Waiting Deactivation by using the Star CodePicking Up a Call Parking a Call Select Call Park Status Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Three-way Conference Calling except the Cisco SPA501G Using the Phone Directories Conferencing a Held Call with an Active Call Using Your Personal Directory Select Corporate Directory Using the Call History ListsUsing the Corporate Directory Select Call History Setting or Changing a Phone Password Select Set Password Accessing Voicemail Using Advanced Phone Features Configuring Privacy and Security Blocking Caller IDBlocking Anonymous Calls Using Secure Call Enabling and Using Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Creating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsSelect Speed Dial Paging Another Phone Using the Paging FeatureUsing Speed Dials Paging a Group of Phones Monitoring and Accessing Another Phone Configuring Auto AnswerChoose Auto Answer Page and press edit Customizing Your IP Phone Screen Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Changing the IP Phone Screen Contrast Configuring the Phone Screen Saver Select Screen Saver Mode Turning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press edit Setting Your Phone’s Date and Time Using Ring TonesConfiguring Date and Time Changing Your Ring Tone Using Star Codes Code Definition Unblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Making the Web Configuration Utility Viewable and Writable Configuration Web Access EnabledConfiguration Web Server Writable Setting Voice System Parameters Saving the Configuration Profile Setting Voice Phone Parameters Setting Voice User Parameters Dial Assistance DND SettingBlock ANC Preferred Audio Viewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnn Viewing Attendant Console Status Where to Go From Here Product Resources List of Documents Cisco Small Business