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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G manual Getting Started, About This Document

Models: SPA504G SPA509G SPA512G SPA501G SPA514G SPA508G SPA502G

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Getting Started

This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. It contains the following sections:

•About This Document, page 6

•Overview of the Cisco Small Business IP Phones, page 8

•Understanding Your Phone Lines and Buttons, page 9

•Using the Cisco Attendant Console, page 14

About This Document

This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone.

The Cisco Small Business IP Phone features vary, depending on the type of call control system that you are using and the customizations performed by your phone system administrator. This document describes using the Cisco Small Business IP Phones with a SIP phone system, such as a Broadsoft or Asterisk system. If you are using your Cisco Small Business IP Phone with a Cisco Unified Communications 500 Series, also see the Cisco Unified Communications Manager Express Administrator Guide.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G, SPA502G, SPA501G manual Getting Started, About This Document

Contents

User Guide Contents Getting Started Installing Your PhoneContents Using Basic Call Management Functions Contents Using Advanced Phone FeaturesUsing the Phone Web User Interface Appendix a Where to Go From HereGetting Started About This DocumentOrganization ChapterAppendix a Overview of the Cisco Small Business IP Phones Caring for Your PhoneUnderstanding Your Phone Lines and Buttons Numbered objects in described in the following tableGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console DisplayScroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention TabConnecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired NetworkConnecting a PC to Your Phone Connecting Wired and Wireless HeadsetsVerifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware VersionDownload the Firmware from Cisco Get the Phone IP Address Cisco SPA501GTo get your IP address for the Cisco SPA501G phone Update the Firmware on the Phone Click ContinueUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Send Audio to Speaker edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Preferred Audio Device editAnswering or Placing a Call Answering a CallPlacing a Call Putting a Call on Hold Resuming a CallRedialing a Call Ending a Call Transferring CallsPerforming an Attended Transfer Performing an Unattended Blind Transfer Transferring a Held Call to an Active CallSelect Call History Select Missed Calls Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press editCall Forward All Softkey Forwarding CallsForwarding All Calls Call Forward All Star CodeCall Forward Busy by using Setup Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Delay Star CodeCanceling Call Forwarding All Setting the Call Forwarding Delay IntervalSetting Do Not Disturb Call Forward Deactivation by using Star CodesEnabling Do Not Disturb Setting Call Waiting Disabling Do Not DisturbCall Waiting by using the Star Code Call Waiting Deactivation by using the Star CodePicking Up a Call Parking a Call Select Call Park Status Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Three-way Conference Calling except the Cisco SPA501GUsing the Phone Directories Conferencing a Held Call with an Active CallUsing Your Personal Directory Select Corporate Directory Using the Call History ListsUsing the Corporate Directory Select Call HistorySetting or Changing a Phone Password Select Set PasswordAccessing Voicemail Using Advanced Phone Features Configuring Privacy and Security Blocking Caller IDBlocking Anonymous Calls Using Secure Call Enabling and Using Dial Assistance Creating Speed DialsSelect Preferences Choose Dial Preferences and press edit Creating Speed Dials on Unused Line Buttons Creating Numerical Speed DialsSelect Speed Dial Paging Another Phone Using the Paging FeatureUsing Speed Dials Paging a Group of PhonesMonitoring and Accessing Another Phone Configuring Auto AnswerChoose Auto Answer Page and press edit Customizing Your IP Phone Screen Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Changing the IP Phone Screen ContrastConfiguring the Phone Screen Saver Select Screen Saver ModeTurning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press editSetting Your Phone’s Date and Time Using Ring TonesConfiguring Date and Time Changing Your Ring ToneUsing Star Codes Code DefinitionUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Making the Web Configuration Utility Viewable and Writable Configuration Web Access EnabledConfiguration Web Server Writable Setting Voice System Parameters Saving the Configuration ProfileSetting Voice Phone Parameters Setting Voice User Parameters Dial Assistance DND SettingBlock ANC Preferred AudioViewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnnViewing Attendant Console Status Where to Go From Here Product ResourcesList of Documents Cisco Small Business