Forwarding Calls, Forwarding All Calls | Cisco Systems SPA514G

Using Basic Call Management Functions	3
Using Basic Call Management Functions
Forwarding Calls

Forwarding Calls

You can forward all calls, forward calls when the phone is busy, or forward calls to a phone when there is no answer.

For the Cisco SPA501G, you can only use the IP phone Web interface or Call

Forward All Star Code to set call forwarding.

Forwarding All Calls

You can forward all incoming calls to another number. For example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to use any steering digits, access codes, or area codes required to complete the call.

Call Forward All Softkey

STEP 1 Press the cfwd softkey.

STEP 2 Enter a number to where all calls should be forwarded.

STEP 3 Press dial. The IP phone screen displays Calls Forwarded.

Call Forward All Star Code

Press *72 and enter the number to where all calls should be forwarded. Enter *73 to deactivate call forwarding. For the Cisco SPA501G, the Message indicator light flashes to indicate Call Forwarding All is enabled.

Call Forward All by using Setup

STEP 1 Press Setup and select Call Forward > CFWD All Number.

STEP 2 Press edit.

STEP 3 Enter a number to where all calls should be forwarded.

STEP 4 Press ok.

STEP 5 Press save.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA514G manual Forwarding Calls, Forwarding All Calls, Call Forward All Softkey, Call Forward All Star Code

Contents

User Guide Installing Your Phone Contents Getting Started Contents Using Basic Call Management Functions Using Advanced Phone Features Contents Appendix a Where to Go From Here Using the Phone Web User Interface About This Document Getting Started Appendix a OrganizationChapter Caring for Your Phone Overview of the Cisco Small Business IP Phones Numbered objects in described in the following table Understanding Your Phone Lines and Buttons Getting Started Softkey Buttons Button Function Using Keypad Shortcuts Changing the Cisco SPA500DS Attendant Console Display Using the Cisco Attendant Console Scroll to Att. Cons. Preferences and press select Installing Your Phone Phone Connections Before You Begin Connecting the Handset Reverse the Handset Retention Tab Installing the Desk Stand or Wall Mount Optional Connecting the Power Connecting Your Phone to the Wired Network Connecting Your Phone to the Network Connecting Wired and Wireless Headsets Connecting a PC to Your Phone Verifying Phone Startup Determining Your Current Firmware Version Updating Your Phone Firmware To get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Click Continue Update the Firmware on the Phone Using Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Preferred Audio Device edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Send Audio to Speaker edit Placing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Transferring a Held Call to an Active Call Performing an Unattended Blind Transfer Select Preferences Choose Miss Call Shortcut and press edit Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Call History Select Missed Calls Call Forward All Star Code Forwarding CallsForwarding All Calls Call Forward All Softkey Call Forward Delay Star Code Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Busy by using Setup Setting the Call Forwarding Delay Interval Canceling Call Forwarding All Enabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Disabling Do Not Disturb Setting Call Waiting Picking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Three-way Conference Calling except the Cisco SPA501G Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Select Call Park Status Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Select Call History Using the Call History ListsUsing the Corporate Directory Select Corporate Directory Select Set Password Setting or Changing a Phone Password Accessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Paging a Group of Phones Using the Paging FeatureUsing Speed Dials Paging Another Phone Choose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Changing the IP Phone Screen Contrast Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Customizing Your IP Phone Screen Select Screen Saver Mode Configuring the Phone Screen Saver Screen Saver Mode, choose Screen Saver Icon and press edit Turning on the Screen Saver Changing Your Ring Tone Using Ring TonesConfiguring Date and Time Setting Your Phone’s Date and Time Code Definition Using Star Codes Unblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Saving the Configuration Profile Setting Voice System Parameters Setting Voice Phone Parameters Setting Voice User Parameters Preferred Audio DND SettingBlock ANC Dial Assistance Viewing Call History Lists =entrynamep=nnnnnnnnnn Using Your Personal Directory Viewing Attendant Console Status Product Resources Where to Go From Here Cisco Small Business List of Documents