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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G, SPA502G manual Using Advanced Phone Features

Models: SPA504G SPA509G SPA512G SPA501G SPA514G SPA508G SPA502G

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Using Advanced Phone Features	4
Using Advanced Phone Features
Using the Interactive Voice Response Menu on the Cisco SPA501G

Number	Option

73738	Restore the phone to the factory default software and settings.
	Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and
	begin the restore process.

87778	Restore the phone’s user settings to the default. (Clears all user settings
	such as speed dials.)
	Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and
	begin the restore process.

732668	Reboot the phone. After entering #, hang up to begin rebooting.

111Set a static IP address. Enter the address (use * to enter the “.” value), then press #.

To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *.

NOTE DHCP must be disabled to use this option; if DHCP is not disabled, you receive an error message.

121Set a netmask. Enter the address (use * to enter the “.” value), then press #.

To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *.

NOTE DHCP must be disabled to use this option; if DHCP is not disabled, you receive an error message.

131Set a gateway. Enter the address (use * to enter the “.” value), then press #.

To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *.

NOTE DHCP must be disabled to use this option; if DHCP is not disabled, you receive an error message.

161Set the address of the primary Domain Name Server (DNS). Enter the address (use * to enter the “.” value), then press #.

To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *.

181Set the IP multicast address (used by a Cisco Voice System to communicate with the IP phone). Enter the address (use * to enter the “.” value), then press #.

To save, press 1. To review the value you entered, press 2. To re-enter, press 3. To exit, press *.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA508G, SPA514G, SPA512G, SPA504G, SPA509G, SPA502G, SPA501G manual Using Advanced Phone Features

Contents

User Guide Contents Getting Started Installing Your PhoneContents Using Basic Call Management Functions Contents Using Advanced Phone FeaturesUsing the Phone Web User Interface Appendix a Where to Go From HereGetting Started About This DocumentAppendix a OrganizationChapter Overview of the Cisco Small Business IP Phones Caring for Your PhoneUnderstanding Your Phone Lines and Buttons Numbered objects in described in the following tableGetting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console DisplayScroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone ConnectionsConnecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention TabConnecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired NetworkConnecting a PC to Your Phone Connecting Wired and Wireless HeadsetsVerifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware VersionTo get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Update the Firmware on the Phone Click ContinueUsing Basic Call Management Functions Managing the Audio Source and Volume Select Preferences Send Audio to Speaker edit Sending Audio to the Speaker and HandsetChoosing Your Preferred Audio Device Select Preferences Preferred Audio Device editPlacing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Performing an Unattended Blind Transfer Transferring a Held Call to an Active CallSelect Call History Select Missed Calls Managing Missed CallsTurning the Missed Calls Shortcut On and Off Select Preferences Choose Miss Call Shortcut and press editCall Forward All Softkey Forwarding CallsForwarding All Calls Call Forward All Star CodeCall Forward Busy by using Setup Forwarding Calls When Your Phone is BusyForwarding Calls Delay Without Answering the Phone Call Forward Delay Star CodeCanceling Call Forwarding All Setting the Call Forwarding Delay IntervalEnabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Setting Call Waiting Disabling Do Not DisturbPicking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Select Call Park Status Three-way Conference Calling by using a Cisco SPA501GPlacing a Three-Way Conference Call Three-way Conference Calling except the Cisco SPA501GUsing the Phone Directories Conferencing a Held Call with an Active CallUsing Your Personal Directory Select Corporate Directory Using the Call History ListsUsing the Corporate Directory Select Call HistorySetting or Changing a Phone Password Select Set PasswordAccessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Paging Another Phone Using the Paging FeatureUsing Speed Dials Paging a Group of PhonesChoose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Customizing Your IP Phone Screen Changing the Screen Backlight SettingsSelect Preferences Choose Back Light Timer and press edit Changing the IP Phone Screen ContrastConfiguring the Phone Screen Saver Select Screen Saver ModeTurning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press editSetting Your Phone’s Date and Time Using Ring TonesConfiguring Date and Time Changing Your Ring ToneUsing Star Codes Code DefinitionUnblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Setting Voice System Parameters Saving the Configuration ProfileSetting Voice Phone Parameters Setting Voice User Parameters Dial Assistance DND SettingBlock ANC Preferred AudioViewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnnViewing Attendant Console Status Where to Go From Here Product ResourcesList of Documents Cisco Small Business