Caring for Your Phone | Cisco Systems SPA512G, SPA514G, SPA504G

Getting Started	1
Getting Started
Overview of the Cisco Small Business IP Phones

Overview of the Cisco Small Business IP Phones

The Cisco Small Business IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that provide voice communication over an IP network. The phones include traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Calls can be made or received with a handset, headset, or a speaker.

The Cisco Small Business IP phones contain Ethernet ports that link them to the computer network. They also have secondary Ethernet ports that allow another Ethernet device, such as a computer, to be connected to the network through the IP phone.

Cisco Small Business IP phones require a separate power source. You can power the phones by connecting them to a switch that provides Power over Ethernet (PoE), or by using the optional a Cisco PA100 power adapter.

Caring for Your Phone

The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold, or water. To clean the equipment, wipe it with a slightly moistened paper or cloth towel. Do not spray or pour cleaning solution directly onto the device.

Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

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Cisco Systems SPA512G, SPA514G, SPA504G, SPA509G manual Overview of the Cisco Small Business IP Phones, Caring for Your Phone

Contents

User Guide Contents Getting Started Installing Your Phone Contents Using Basic Call Management Functions Contents Using Advanced Phone Features Using the Phone Web User Interface Appendix a Where to Go From Here Getting Started About This Document Appendix a OrganizationChapter Overview of the Cisco Small Business IP Phones Caring for Your Phone Understanding Your Phone Lines and Buttons Numbered objects in described in the following table Getting Started Softkey Buttons Button Function Using Keypad Shortcuts Using the Cisco Attendant Console Changing the Cisco SPA500DS Attendant Console Display Scroll to Att. Cons. Preferences and press select Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount Optional Reverse the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired Network Connecting a PC to Your Phone Connecting Wired and Wireless Headsets Verifying Phone Startup Updating Your Phone Firmware Determining Your Current Firmware Version To get your IP address for the Cisco SPA501G phone Download the Firmware from Cisco Get the Phone IP AddressCisco SPA501G Update the Firmware on the Phone Click Continue Using Basic Call Management Functions Managing the Audio Source and Volume Sending Audio to the Speaker and Handset Choosing Your Preferred Audio DeviceSelect Preferences Send Audio to Speaker edit Select Preferences Preferred Audio Device edit Placing a Call Answering or Placing a CallAnswering a Call Redialing a Call Putting a Call on HoldResuming a Call Performing an Attended Transfer Ending a CallTransferring Calls Performing an Unattended Blind Transfer Transferring a Held Call to an Active Call Managing Missed Calls Turning the Missed Calls Shortcut On and OffSelect Call History Select Missed Calls Select Preferences Choose Miss Call Shortcut and press edit Forwarding Calls Forwarding All CallsCall Forward All Softkey Call Forward All Star Code Forwarding Calls When Your Phone is Busy Forwarding Calls Delay Without Answering the PhoneCall Forward Busy by using Setup Call Forward Delay Star Code Canceling Call Forwarding All Setting the Call Forwarding Delay Interval Enabling Do Not Disturb Setting Do Not DisturbCall Forward Deactivation by using Star Codes Setting Call Waiting Disabling Do Not Disturb Picking Up a Call Call Waiting by using the Star CodeCall Waiting Deactivation by using the Star Code Parking a Call Three-way Conference Calling by using a Cisco SPA501G Placing a Three-Way Conference CallSelect Call Park Status Three-way Conference Calling except the Cisco SPA501G Using the Phone Directories Conferencing a Held Call with an Active Call Using Your Personal Directory Using the Call History Lists Using the Corporate DirectorySelect Corporate Directory Select Call History Setting or Changing a Phone Password Select Set Password Accessing Voicemail Using Advanced Phone Features Blocking Anonymous Calls Configuring Privacy and SecurityBlocking Caller ID Using Secure Call Select Preferences Choose Dial Preferences and press edit Enabling and Using Dial AssistanceCreating Speed Dials Select Speed Dial Creating Speed Dials on Unused Line ButtonsCreating Numerical Speed Dials Using the Paging Feature Using Speed DialsPaging Another Phone Paging a Group of Phones Choose Auto Answer Page and press edit Monitoring and Accessing Another PhoneConfiguring Auto Answer Changing the Screen Backlight Settings Select Preferences Choose Back Light Timer and press editCustomizing Your IP Phone Screen Changing the IP Phone Screen Contrast Configuring the Phone Screen Saver Select Screen Saver Mode Turning on the Screen Saver Screen Saver Mode, choose Screen Saver Icon and press edit Using Ring Tones Configuring Date and TimeSetting Your Phone’s Date and Time Changing Your Ring Tone Using Star Codes Code Definition Unblock Caller ID. See Blocking Caller ID, Number Option Using Advanced Phone Features Advanced Procedures for Technical Support Personnel Rebooting Your Phone Using the Phone Web User Interface Logging in to the Phone Web User Interface Configuration Web Server Writable Making the Web Configuration Utility Viewable and WritableConfiguration Web Access Enabled Setting Voice System Parameters Saving the Configuration Profile Setting Voice Phone Parameters Setting Voice User Parameters DND Setting Block ANCDial Assistance Preferred Audio Viewing Call History Lists Using Your Personal Directory =entrynamep=nnnnnnnnnn Viewing Attendant Console Status Where to Go From Here Product Resources List of Documents Cisco Small Business