Maintenance and Service Guide

5-13

Table 5-2. Advanced Diagnostics Error Codes Continued

Error

 

Recommended

Code

Description

Action

402-13

Printer interrupt, loopback and data

The following steps apply to error codes 401-xx

 

register failed.

through 498-xx:

402-14

Printer interrupt, loopback and control

1.

If a printer is connected, be sure it is turned ON and in

 

register failed.

 

the ONLINE mode.

 

 

2.

Check the switch settings and jumper positions on

402-15

Printer interrupt, loopback data and

 

the multipurpose fixed disk controller board (see

 

control register failed.

 

 

 

Chapter 8).

 

 

 

402-16

Printer unexpected interrupt received.

 

3.

Replace the printer and/or the printer cable and retest.

403-01

Printer pattern test failed.

4.

Replace the multipurpose fixed disk drive controller

 

 

 

board.

498-00

Printer failed or not connected.

 

5.

Replace the system board and retest.

 

 

 

 

 

Video Display Unit Test

 

 

 

 

 

501-01

Video controller test failed.

The following steps apply to error codes 501-xx

 

 

through 516-xx:

502-01

Video memory test failed.

1.

Replace the monitor and retest.

 

 

503-01

Video attribute test failed.

2.

Replace the video display controller board and retest.

 

 

504-01

Video character set test failed.

3.

Replace the system board and retest.

505-01

Video 80 × 25 mode 9 × 14 character

 

 

 

cell test failed.

 

 

506-01

Video 80 × 25 mode 8 × 8 character cell

 

 

 

test failed.

 

 

507-01

Video 40 × 25 mode test failed.

 

 

 

 

 

 

Continued...

Addendum 108431-001 (11-88) to Manual No. 108033-003

Page 105
Image 105
Compaq 386 manual Advanced Diagnostics Error Codes