Error Code

Message Information

 

 

Action

If unintended, verify drive installation. Remove and re-seat

 

 

the indicated disk. If the issue persists, see Getting Help.

PDR1001

Message

Fault detected on drive <number> in disk drive bay <bay>.

 

 

LCD Message

Fault detected on drive <number> in disk drive bay <bay>.

 

 

Check drive.

 

Details

The controller detected a failure on the disk and has taken

 

 

the disk offline.

 

Action

Re-seat the failed drive. If the issue persists, see Getting

 

 

Help.

PDR1002

Message

A predictive failure detected on drive <number> in disk drive

 

 

 

bay<bay>.

 

Details

The controller received a SMART error from the drive. The

 

 

drive is operational but needs replacement.

 

Action

The drive will need replacement at the next service window.

PDR1016

Message

Drive <number> is removed from disk drive bay <bay>.

 

 

LCD Message

Drive <number> removed from disk drive bay <bay>. Check

 

 

drive.

 

Details

The controller detected that the drive was removed.

 

Action

Verify drive installation. Re-seat the failed drive. If the issue

 

 

persists, see Getting Help.

PDR1024

Message

Drive mismatch detected for drive <number> in disk drive

 

 

 

bay <bay>.

 

LCD Message

Drive mismatch detected for drive <number> in bay <bay>.

 

 

Install correct drive type.

 

Details

The installed disk does not meet the array requirements, for

 

 

example a SATA disk may not operate in an array containing

 

 

SAS drives.

 

Action

Verify that the disk meets the array requirements.

PST0128

Message

No memory is detected.

 

 

LCD Message

No memory is detected. Inspect memory devices.

 

Details

System BIOS was unable to detect memory in the system .

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Dell M820 owner manual PDR1001 Message, PDR1002 Message, PDR1016 Message, PDR1024 Message, PST0128 Message