Error Code

Message Information

 

 

 

Action

1.

Remove and reinstall the power supply.

 

 

 

 

2.

Check cables and subsystem components in the system

 

 

 

for damage.

 

 

3.

If the issue persists, see Getting Help.

PSU0031

Message

Cannot communicate with power supply <number>.

 

 

LCD Message

Cannot communicate with PSU <number>. Re-seat PSU.

 

Details

The power supply may operate, however power supply

 

 

monitoring will be degraded. System performance may be

 

 

degraded.

 

Action

Remove and reinstall the power supply. If the issue persists,

 

 

see Getting Help.

PSU1201

Message

Power supply redundancy is lost.

 

 

Details

The power supply will try to operate in a degraded state.

 

 

System Performance and power redundancy may be

 

 

degraded or lost.

 

Action

Check input power. Reinstall the power supply. If the issue

 

 

persists, see Getting Help.

PSU1202

Message

Power supply redundancy is degraded.

 

 

Details

The power supply will try to operate in a degraded state.

 

 

System Performance and power redundancy may be

 

 

degraded or lost.

 

Action

Remove input power and reinstall supply at the next service

 

 

window.

PSU1203

Message

The power supplies are not redundant.

 

 

LCD Message

Lost PSU redundancy. Check PSU cables.

 

Details

The current power operational mode is non-redundant

 

 

because of a power supply exception, a power supply

 

 

inventory change, or a system power inventory change.

 

Action

Check the event log for power supply failures. Review

 

 

system configuration and power consumption.

PSU1204

Message

The power supplies are not redundant. Insufficient resources

 

to maintain normal operations.

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Dell M820 owner manual PSU0031 Message, PSU1201 Message, PSU1202 Message, PSU1203 Message, PSU1204 Message