Error Code

Message Information

 

 

 

 

4.

If the issue persists, see Getting Help.

CPU0701

Message

CPU <number> protocol error detected.

 

 

LCD Message

CPU <number> protocol error detected. Power cycle

 

 

system.

 

Details

System event log and operating system logs may indicate

 

 

that the exception is external to the processor.

 

Action

1.

Check system and operating system logs for exceptions.

 

 

 

 

 

If no exceptions are found, continue.

 

 

2.

Turn system off and remove input power for one

 

 

 

minute.

 

 

3.

Ensure the processor is seated correctly.

 

 

4.

Reapply input power and turn system on.

 

 

5.

If the issue persists, see Getting Help.

CPU0702

Message

CPU bus parity error detected.

 

 

LCD Message

CPU bus parity error detected. Power cycle system.

 

Details

System event log and operating system logs may indicate

 

 

that the exception is external to the processor.

 

Action

1.

Check system and operating system logs for exceptions.

 

 

 

 

 

If no exceptions are found, continue.

 

 

2.

Turn system off and remove input power for one

 

 

 

minute.

 

 

3.

Ensure the processor is seated correctly.

 

 

4.

Reapply input power and turn system on.

 

 

5.

If the issue persists, see Getting Help.

CPU0703

Message

CPU bus initialization error detected.

 

 

LCD Message

CPU bus initialization error detected. Power cycle system.

 

Details

System event log and operating system logs may indicate

 

 

that the exception is external to the processor.

 

Action

1.

Check system and operating system logs for exceptions.

 

 

 

 

 

If no exceptions are found, continue.

 

 

2.

Turn system off and remove input power for one

 

 

 

minute.

 

 

3.

Ensure the processor is seated correctly.

 

 

4.

Reapply input power and turn system on.

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Dell M820 owner manual CPU0701 Message, CPU0702 Message, CPU0703 Message