Gray background, Toner smear | HP 3015 instruction

Gray background

●Make sure that the priority input slot is in place.

●Decrease the print density setting by using the HP toolbox. This decreases the amount of background shading. See the device software Help for more information.

●Change the media to a lighter basis weight. See Device media specifications for more information.

●Check the device environment. Very dry (low humidity) conditions can increase the amount of background shading.

●Install a new HP print cartridge. See the start guide for instructions.

Toner smear

●The fuser temperature might be too low. Check Type is: on the Paper tab or the Paper/ Quality tab of the printer driver, and make sure that it is set to the appropriate media. See Optimizing print quality for media types for more information.

●If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See Cleaning the media path for more information.

●Check the media type and quality.

●Try installing a new HP print cartridge. See the start guide for instructions.

ENWW	Print quality is unacceptable 91

Image 101

HP 3015 manual Gray background, Toner smear

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Vii Appendix a Specifications Viii Appendix D HP parts and accessories Getting to know your device Identifying the hp LaserJet 3015 all-in-one Package contents Paper handling Device features HP LaserJet 3015 all-in-one hardware components Identifying the hardware components Identifying the device control panel components Identifying the software components Media input tray paper sizes Print-media specificationsSupported paper weights and sizes Automatic document feeder ADF paper sizes Priority input slot paper sizes Setting or feature HP toolbox Control panel Supported operating systems Using the hp toolboxSupported browsers To view the hp toolbox Other links Hp toolbox sectionsStatus tab Fax tab Documentation tab Troubleshooting tabScan to... tab Printing a configuration Using the device control panelRestoring the factory-set defaults Printing a device control panel menu map Changing the device control panel display language Changing the default media sizeUsing the device volume controls To change the ring volume of the fax To change the alarm volumeTo change the volume for the fax To change the device control panel key-press volume Printing To print by using manual feed Printing by using manual feed Stopping or canceling a print job To change default settings across all programs Changing print settingsTo change settings for a print job Printer drivers To temporarily change print-quality settings Understanding print-quality settingsTo change print-quality settings for all future jobs To use EconoMode to save toner Enww Optimizing print quality for media types To gain access to the optimizing feature Device media specifications Common media problems table Guidelines for using mediaPaper Labels Envelope construction TransparenciesEnvelopes Envelopes with double-side seams Card stock and heavy mediaEnvelopes with adhesive strips or flaps Envelope storage Card stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specifications To print on one envelope Printing on envelopes To print on multiple envelopes Type is drop-down list To print on transparencies or labels Printing on transparencies and labels Type from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted forms To print on custom-sized media or card stock Printing on custom-sized media or card stock On the Finishing tab, select Print on Both Sides Printing on both sides of the media manual duplexingTo manually duplex Enww To print multiple pages on a single sheet Printing multiple pages on a single sheet of media To print booklets Printing booklets Printing booklets Printing watermarks To use the watermark feature Copying Loading originals to copy Loading originals to copy Starting a copy job Canceling a copy job To adjust the default copy quality Adjusting the copy qualityTo adjust the copy quality for the current job To adjust the default lighter/darker setting Adjusting the lighter/darker contrast settingTo adjust the lighter/darker setting for the current job Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy size Enww To change the default copy-collation setting Changing the default copy-collation setting To change the default number of copies Changing the default number of copies To copy a multiple-page stack of two-sided originals Copying two-sided originals Scanning Input tray Loading originals to scan Tape, or staples Understanding scanning methods Canceling a scan job Programming the Scan to button Scanning from the device control panelScanning to e-mail Scanning to a folder To scan to a file Scanning by using hp LaserJet Scan softwareClick Settings Scanning to another software program Scanning to the Readiris OCR software Scanning from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a WIA-enabled program Windows XP only To scan from a TWAIN-enabled program Readiris Scanning by using OCR Resolution and color guidelines Scanner resolution and color Color Setting Recommended use Enww Faxing Faxing Cleaning and maintenance To clean the glass Cleaning the outside of the deviceTo clean the exterior To clean the media path Cleaning the media path Enww Troubleshooting Device does not turn on Is power reaching the device? Faded device control panel display Black lines or dots Pages print but are totally blank Does the configuration page print?Is the sealing tape still in the print cartridge? Does the document contain blank pages? Does a message appear on your computer screen? Pages did not printIs media being pulled into the device correctly? Are media jams present? Are the device settings appropriate for the print media? Pages printed, but a problem existsIs the print quality poor? Is the printed page different from what appears onscreen? Cannot access port in use by another application Onscreen error messages appearPrinter not responding/error writing to LPT1 Media curls when fed through device Paper-handling problems existPrint is skewed crooked More than one sheet feeds at one time Are graphics or text missing? Are there blank pages? Printed page is different from what appears onscreenIs the text garbled, incorrect, or incomplete? Is the quality of the graphics poor? To clear a media jam Media jams occur in the printer Enww To clear other media jams Tips to avoid media jams Toner specks Print quality is unacceptableLight print or fade Dropouts Vertical lines Toner smear Gray background Vertical repetitive defects Loose toner Skew Misformed characters Wrinkles or creases Curl or wave Toner scatter outline Resolving common error messages Device control panel error messages appearCritical error messages Door open or no print cartridge Alert messages Enww Is the ADF media lever set correctly? No copy came outIs media loaded in the input tray? Has the sealing tape been removed from the print cartridge? Copies are blank, or images are missing or fadedIs the print cartridge low on toner? Is the original of poor quality? Copy quality is unacceptable Preventing problems Automatic document feeder ADF media lever Media jams occur in the automatic document feeder ADFTypical automatic document feeder ADF jam locations To clear a media jam from the automatic document feeder ADF Blank pages Copy defects are apparentVertical white or faded stripes Too light or dark Wrong original was copiedUnwanted lines Black dots or streaks Scanned image is of poor quality Is the image quality better when the document is printed?Is the original a second-generation photo or picture? Is the image skewed crooked? Part of the image did not scan Scan takes too long Is your resolution or color level set too high?Is your software set to scan in color? Is your computer set for bidirectional communication? Common scanning error messages Error messages appear Scan quality is unacceptable Physical specifications SpecificationsEnvironmental specifications Electrical specifications1 Acoustic emissions1 HP LaserJet 3015 all-in-one HP LaserJet 3015 all-in-one specifications Automatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww 117 Regulatory Information FCC regulations Telephone consumer protection act United States IC CS-03 requirements Canada DOC regulations Safety statementsLaser safety statement Korean EMI statement Laser statement for Finland Australia Product Options Declaration of Conformity Environmental product stewardship program Material restrictions HP LaserJet printing suppliesReturns Non-U.S. returns Paper Voorschriften NederlandsFor more information Material safety data sheets HP LaserJet 3015 all-in-one ONE-YEAR Limited Warranty HP limited warranty statement Appendix C HP limited warranty statement 131 HP parts and accessories HP parts and accessories chart Ordering HP parts and accessoriesAccessories Printing supplies Supplementary documentation Replacement parts HP LaserJet print cartridges Saving toner Enww 137 Service and support To obtain hardware service Obtaining hardware serviceReturning the unit Repackaging guidelines To remove the media input tray Extended warranty What needs to be done? Service information form Enww 1284-B Glossary ECP Twain Enww Index Symbols/Numerics Energy Star Enww Enww ADF Twain Page Q2669-90902