
Gray background
●Make sure that the priority input slot is in place.
●Decrease the print density setting by using the HP toolbox. This decreases the amount of background shading. See the device software Help for more information.
●Change the media to a lighter basis weight. See Device media specifications for more information.
●Check the device environment. Very dry (low humidity) conditions can increase the amount of background shading.
●Install a new HP print cartridge. See the start guide for instructions.
Toner smear
●The fuser temperature might be too low. Check Type is: on the Paper tab or the Paper/ Quality tab of the printer driver, and make sure that it is set to the appropriate media. See Optimizing print quality for media types for more information.
●If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry,
●Check the media type and quality.
●Try installing a new HP print cartridge. See the start guide for instructions.
ENWW | Print quality is unacceptable 91 |