Printed page is different from what appears onscreen | HP 3015

Printed page is different from what appears onscreen

Try the tips in this section when what is printed on the page differs from what appears onscreen.

Is the text garbled, incorrect, or incomplete?

To verify that the device is functioning, print a configuration page . See Printing a configuration page for instructions. If the configuration page prints successfully, try the following remedies:

●Disconnect the cable and reconnect it at both ends.

●Try printing a job that has printed correctly in the past.

●If possible, attach the cable and device to another computer, and then try printing a job that you know has printed correctly.

●Try using a new IEEE 1284-B-compliant parallel or USB Device Cable (A/B). See Ordering HP parts and accessories for information.

●The wrong printer driver might have been selected when the device software was installed. Make sure that the device is selected in the device properties.

●The software program might be experiencing a problem. Try printing from another software program.

Are graphics or text missing? Are there blank pages?

●If the software progam you are using has a Print Preview option, can you see the missing graphics or text in the Print Preview screen?

●Make sure that the document does not contain blank pages.

●The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull out the sealing tape.

●Reinstall the print cartridge. See the start guide for more information about print cartridges.

●To check the device, print a configuration page. See Printing a configuration page for instructions.

●The graphic settings in the device properties might not be correct for the type of job that you are printing. Try a different graphic setting in the device properties. See Changing print settings for more information.

●The printer driver might not work for the type of job that you are printing. Try using a different printer driver.

Note	If you use a different printer driver, some device features might not be available.

ENWW

Printed page is different from what appears onscreen

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HP 3015 manual Printed page is different from what appears onscreen, Is the text garbled, incorrect, or incomplete?

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Vii Appendix a Specifications Viii Appendix D HP parts and accessories Getting to know your device Identifying the hp LaserJet 3015 all-in-one Package contents Paper handling Device features HP LaserJet 3015 all-in-one hardware components Identifying the hardware components Identifying the device control panel components Identifying the software components Print-media specifications Supported paper weights and sizesMedia input tray paper sizes Automatic document feeder ADF paper sizes Priority input slot paper sizes Setting or feature HP toolbox Control panel Supported operating systems Using the hp toolboxSupported browsers To view the hp toolbox Other links Hp toolbox sectionsStatus tab Fax tab Troubleshooting tab Scan to... tabDocumentation tab Printing a configuration Using the device control panelRestoring the factory-set defaults Printing a device control panel menu map Changing the default media size Using the device volume controlsChanging the device control panel display language To change the alarm volume To change the volume for the faxTo change the ring volume of the fax To change the device control panel key-press volume Printing To print by using manual feed Printing by using manual feed Stopping or canceling a print job To change default settings across all programs Changing print settingsTo change settings for a print job Printer drivers To temporarily change print-quality settings Understanding print-quality settingsTo change print-quality settings for all future jobs To use EconoMode to save toner Enww Optimizing print quality for media types To gain access to the optimizing feature Device media specifications Common media problems table Guidelines for using mediaPaper Labels Transparencies EnvelopesEnvelope construction Envelopes with double-side seams Card stock and heavy mediaEnvelopes with adhesive strips or flaps Envelope storage Card stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specifications To print on one envelope Printing on envelopes To print on multiple envelopes Type is drop-down list To print on transparencies or labels Printing on transparencies and labels Type from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted forms To print on custom-sized media or card stock Printing on custom-sized media or card stock Printing on both sides of the media manual duplexing To manually duplexOn the Finishing tab, select Print on Both Sides Enww To print multiple pages on a single sheet Printing multiple pages on a single sheet of media To print booklets Printing booklets Printing booklets Printing watermarks To use the watermark feature Copying Loading originals to copy Loading originals to copy Starting a copy job Canceling a copy job Adjusting the copy quality To adjust the copy quality for the current jobTo adjust the default copy quality Adjusting the lighter/darker contrast setting To adjust the lighter/darker setting for the current jobTo adjust the default lighter/darker setting Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy size Enww To change the default copy-collation setting Changing the default copy-collation setting To change the default number of copies Changing the default number of copies To copy a multiple-page stack of two-sided originals Copying two-sided originals Scanning Input tray Loading originals to scan Tape, or staples Understanding scanning methods Canceling a scan job Programming the Scan to button Scanning from the device control panelScanning to e-mail Scanning to a folder Scanning by using hp LaserJet Scan software Click SettingsTo scan to a file Scanning to another software program Scanning to the Readiris OCR software Scanning from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a WIA-enabled program Windows XP only To scan from a TWAIN-enabled program Readiris Scanning by using OCR Resolution and color guidelines Scanner resolution and color Color Setting Recommended use Enww Faxing Faxing Cleaning and maintenance Cleaning the outside of the device To clean the exteriorTo clean the glass To clean the media path Cleaning the media path Enww Troubleshooting Device does not turn on Is power reaching the device? Faded device control panel display Black lines or dots Pages print but are totally blank Does the configuration page print?Is the sealing tape still in the print cartridge? Does the document contain blank pages? Does a message appear on your computer screen? Pages did not printIs media being pulled into the device correctly? Are media jams present? Are the device settings appropriate for the print media? Pages printed, but a problem existsIs the print quality poor? Is the printed page different from what appears onscreen? Onscreen error messages appear Printer not responding/error writing to LPT1Cannot access port in use by another application Media curls when fed through device Paper-handling problems existPrint is skewed crooked More than one sheet feeds at one time Printed page is different from what appears onscreen Is the text garbled, incorrect, or incomplete?Are graphics or text missing? Are there blank pages? Is the quality of the graphics poor? To clear a media jam Media jams occur in the printer Enww To clear other media jams Tips to avoid media jams Print quality is unacceptable Light print or fadeToner specks Dropouts Vertical lines Toner smear Gray background Vertical repetitive defects Loose toner Skew Misformed characters Wrinkles or creases Curl or wave Toner scatter outline Resolving common error messages Device control panel error messages appearCritical error messages Door open or no print cartridge Alert messages Enww No copy came out Is media loaded in the input tray?Is the ADF media lever set correctly? Has the sealing tape been removed from the print cartridge? Copies are blank, or images are missing or fadedIs the print cartridge low on toner? Is the original of poor quality? Copy quality is unacceptable Preventing problems Media jams occur in the automatic document feeder ADF Typical automatic document feeder ADF jam locationsAutomatic document feeder ADF media lever To clear a media jam from the automatic document feeder ADF Copy defects are apparent Vertical white or faded stripesBlank pages Too light or dark Wrong original was copiedUnwanted lines Black dots or streaks Scanned image is of poor quality Is the image quality better when the document is printed?Is the original a second-generation photo or picture? Is the image skewed crooked? Part of the image did not scan Scan takes too long Is your resolution or color level set too high?Is your software set to scan in color? Is your computer set for bidirectional communication? Common scanning error messages Error messages appear Scan quality is unacceptable Physical specifications SpecificationsEnvironmental specifications Electrical specifications1 Acoustic emissions1 HP LaserJet 3015 all-in-one HP LaserJet 3015 all-in-one specifications Automatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww 117 Regulatory Information FCC regulations Telephone consumer protection act United States IC CS-03 requirements Safety statements Laser safety statementCanada DOC regulations Korean EMI statement Laser statement for Finland Australia Product Options Declaration of Conformity Environmental product stewardship program HP LaserJet printing supplies Returns Non-U.S. returns PaperMaterial restrictions Nederlands For more informationVoorschriften Material safety data sheets HP LaserJet 3015 all-in-one ONE-YEAR Limited Warranty HP limited warranty statement Appendix C HP limited warranty statement 131 HP parts and accessories HP parts and accessories chart Ordering HP parts and accessoriesAccessories Printing supplies Supplementary documentation Replacement parts HP LaserJet print cartridges Saving toner Enww 137 Service and support To obtain hardware service Obtaining hardware serviceReturning the unit Repackaging guidelines To remove the media input tray Extended warranty What needs to be done? Service information form Enww 1284-B Glossary ECP Twain Enww Index Symbols/Numerics Energy Star Enww Enww ADF Twain Page Q2669-90902