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3015 manual Enww
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3015
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Troubleshooting
Specification
Error codes
HP parts and accessories chart
Material safety data sheets
Replacement parts
Warranty
Maintenance
Printing a configuration
Common media problems table
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Chapter 7 Cleaning and maintenance
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Contents
Use
Page
User Guide
Copyright Information
Table of contents
Copying
Faxing Cleaning and maintenance
100
Appendix a Specifications
Vii
Appendix D HP parts and accessories
Viii
Getting to know your device
Package contents
Identifying the hp LaserJet 3015 all-in-one
Device features
Paper handling
Identifying the hardware components
HP LaserJet 3015 all-in-one hardware components
Identifying the device control panel components
Identifying the software components
Print-media specifications
Supported paper weights and sizes
Media input tray paper sizes
Priority input slot paper sizes
Automatic document feeder ADF paper sizes
Setting or feature HP toolbox Control panel
Using the hp toolbox
Supported operating systems
Supported browsers
To view the hp toolbox
Hp toolbox sections
Other links
Status tab
Fax tab
Troubleshooting tab
Scan to... tab
Documentation tab
Using the device control panel
Printing a configuration
Restoring the factory-set defaults
Printing a device control panel menu map
Changing the default media size
Using the device volume controls
Changing the device control panel display language
To change the alarm volume
To change the volume for the fax
To change the ring volume of the fax
To change the device control panel key-press volume
Printing
Printing by using manual feed
To print by using manual feed
Stopping or canceling a print job
Changing print settings
To change default settings across all programs
To change settings for a print job
Printer drivers
Understanding print-quality settings
To temporarily change print-quality settings
To change print-quality settings for all future jobs
To use EconoMode to save toner
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To gain access to the optimizing feature
Optimizing print quality for media types
Device media specifications
Guidelines for using media
Common media problems table
Paper
Labels
Transparencies
Envelopes
Envelope construction
Card stock and heavy media
Envelopes with double-side seams
Envelopes with adhesive strips or flaps
Envelope storage
Card stock guidelines
Automatic document feeder ADF specifications
Selecting media for the automatic document feeder ADF
Printing on envelopes
To print on one envelope
To print on multiple envelopes
Type is drop-down list
Printing on transparencies and labels
To print on transparencies or labels
Type from the Type is drop-down list
Printing on letterhead and preprinted forms
To print on letterhead and preprinted forms
Printing on custom-sized media or card stock
To print on custom-sized media or card stock
Printing on both sides of the media manual duplexing
To manually duplex
On the Finishing tab, select Print on Both Sides
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Printing multiple pages on a single sheet of media
To print multiple pages on a single sheet
Printing booklets
To print booklets
Printing booklets
To use the watermark feature
Printing watermarks
Copying
Loading originals to copy
Loading originals to copy
Canceling a copy job
Starting a copy job
Adjusting the copy quality
To adjust the copy quality for the current job
To adjust the default copy quality
Adjusting the lighter/darker contrast setting
To adjust the lighter/darker setting for the current job
To adjust the default lighter/darker setting
Reducing or enlarging copies
To change the default copy size
To reduce or enlarge copies for the current job
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Changing the default copy-collation setting
To change the default copy-collation setting
Changing the default number of copies
To change the default number of copies
Copying two-sided originals
To copy a multiple-page stack of two-sided originals
Scanning
Loading originals to scan
Input tray
Tape, or staples
Understanding scanning methods
Canceling a scan job
Scanning from the device control panel
Programming the Scan to button
Scanning to e-mail
Scanning to a folder
Scanning by using hp LaserJet Scan software
Click Settings
To scan to a file
Scanning to another software program
Scanning to the Readiris OCR software
Using TWAIN-compliant and WIA-compliant software
Scanning from a TWAIN-enabled program
Scanning from a WIA-enabled program Windows XP only
To scan from a TWAIN-enabled program
Scanning by using OCR
Readiris
Scanner resolution and color
Resolution and color guidelines
Setting Recommended use
Color
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Faxing
Faxing
Cleaning and maintenance
Cleaning the outside of the device
To clean the exterior
To clean the glass
Cleaning the media path
To clean the media path
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Troubleshooting
Is power reaching the device?
Device does not turn on
Black lines or dots
Faded device control panel display
Does the configuration page print?
Pages print but are totally blank
Is the sealing tape still in the print cartridge?
Does the document contain blank pages?
Pages did not print
Does a message appear on your computer screen?
Is media being pulled into the device correctly?
Are media jams present?
Pages printed, but a problem exists
Are the device settings appropriate for the print media?
Is the print quality poor?
Is the printed page different from what appears onscreen?
Onscreen error messages appear
Printer not responding/error writing to LPT1
Cannot access port in use by another application
Paper-handling problems exist
Media curls when fed through device
Print is skewed crooked
More than one sheet feeds at one time
Printed page is different from what appears onscreen
Is the text garbled, incorrect, or incomplete?
Are graphics or text missing? Are there blank pages?
Is the quality of the graphics poor?
Media jams occur in the printer
To clear a media jam
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To clear other media jams
Tips to avoid media jams
Print quality is unacceptable
Light print or fade
Toner specks
Vertical lines
Dropouts
Gray background
Toner smear
Loose toner
Vertical repetitive defects
Misformed characters
Skew
Curl or wave
Wrinkles or creases
Toner scatter outline
Device control panel error messages appear
Resolving common error messages
Critical error messages
Door open or no print cartridge
Alert messages
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No copy came out
Is media loaded in the input tray?
Is the ADF media lever set correctly?
Copies are blank, or images are missing or faded
Has the sealing tape been removed from the print cartridge?
Is the print cartridge low on toner?
Is the original of poor quality?
Preventing problems
Copy quality is unacceptable
Media jams occur in the automatic document feeder ADF
Typical automatic document feeder ADF jam locations
Automatic document feeder ADF media lever
To clear a media jam from the automatic document feeder ADF
Copy defects are apparent
Vertical white or faded stripes
Blank pages
Wrong original was copied
Too light or dark
Unwanted lines
Black dots or streaks
Is the image quality better when the document is printed?
Scanned image is of poor quality
Is the original a second-generation photo or picture?
Is the image skewed crooked?
Part of the image did not scan
Is your resolution or color level set too high?
Scan takes too long
Is your software set to scan in color?
Is your computer set for bidirectional communication?
Error messages appear
Common scanning error messages
Scan quality is unacceptable
Specifications
Physical specifications
Environmental specifications
Electrical specifications1
Acoustic emissions1
HP LaserJet 3015 all-in-one specifications
HP LaserJet 3015 all-in-one
Automatic document feeder ADF input tray specifications
HP LaserJet 3015 all-in-one battery
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Regulatory Information
117
FCC regulations
Telephone consumer protection act United States
IC CS-03 requirements
Safety statements
Laser safety statement
Canada DOC regulations
Laser statement for Finland
Korean EMI statement
Australia
Declaration of Conformity
Product Options
Environmental product stewardship program
HP LaserJet printing supplies
Returns Non-U.S. returns Paper
Material restrictions
Nederlands
For more information
Voorschriften
Material safety data sheets
HP limited warranty statement
HP LaserJet 3015 all-in-one ONE-YEAR Limited Warranty
Appendix C HP limited warranty statement
HP parts and accessories
131
Ordering HP parts and accessories
HP parts and accessories chart
Accessories
Printing supplies
Replacement parts
Supplementary documentation
HP LaserJet print cartridges
Saving toner
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Service and support
137
Obtaining hardware service
To obtain hardware service
Returning the unit
Repackaging guidelines
To remove the media input tray
Extended warranty
Service information form
What needs to be done?
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Glossary
1284-B
ECP
Twain
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Symbols/Numerics
Index
Energy Star
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ADF
Twain
Page
Q2669-90902