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Copy quality is unacceptable
This section provides information about the following topics:
●Preventing problems
●Identifying and correcting copy defects
Preventing problems
The following are a few simple steps you can take to improve copy quality:
●Use quality originals.
●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Loading originals to copy for instructions.
●If your device frequently feeds more than one page at a time, the separation pad might need to be replaced. Contact HP. See the support flyer that came with your device for information about contacting HP.
●Use or make a carrier sheet to protect your originals.
Note | Recurring feed problems indicate the copier/separation pad is worn. See Ordering HP parts |
| and accessories to order a new separation pad. |
ENWW | Copy quality is unacceptable 101 |