Manuals / HP / Computer Equipment / All in One Printer

HP 3015 manual 100

Models: 3015

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Is the quality of the graphics poor?	84
Media jams occur in the printer	85
To clear a media jam	85
To clear other media jams	87
Tips to avoid media jams	88
Print quality is unacceptable	89
Light print or fade	89
Toner specks	89
Dropouts	90
Vertical lines	90
Gray background	91
Toner smear	91
Loose toner	92
Vertical repetitive defects	92
Misformed characters	93
Page skew	93
Curl or wave	94
Wrinkles or creases	94
Toner scatter outline	95
Device control panel error messages appear	96
Resolving common error messages	96
Critical error messages	96
Alert messages	97
Warning messages	97
No copy came out	99
Is media loaded in the input tray?	99
Is the original loaded correctly?	99
Is the ADF media lever set correctly?	99
Copies are blank, or images are missing or faded	100
Has the sealing tape been removed from the print cartridge?	100
Is the print cartridge low on toner?	100
Is the original of poor quality?	100
Does the original have a colored background?	100
Copy quality is unacceptable	101
Preventing problems	101
Media jams occur in the automatic document feeder (ADF)	102
Typical automatic document feeder (ADF) jam locations	102
Automatic document feeder (ADF) media lever	102
To clear a media jam from the automatic document feeder (ADF)	103
Copy defects are apparent	104
Vertical white or faded stripes	104
Blank pages	104
Wrong original was copied	105
Too light or dark	105
Unwanted lines	105
Black dots or streaks	105
Unclear text	105
Reduced size	105
Scanned image is of poor quality	106
Is the original a second-generation photo or picture?	106
Is the image quality better when the document is printed?	106
Is the image skewed (crooked)?	106
Does the scanned image show blotting, lines, vertical white stripes, or any other
defect?	106
Do graphics look different from the original?	106
Part of the image did not scan	107

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HP 3015 manual 100

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Appendix a Specifications ViiAppendix D HP parts and accessories ViiiGetting to know your device Package contents Identifying the hp LaserJet 3015 all-in-oneDevice features Paper handlingIdentifying the hardware components HP LaserJet 3015 all-in-one hardware componentsIdentifying the device control panel components Identifying the software components Media input tray paper sizes Print-media specificationsSupported paper weights and sizes Priority input slot paper sizes Automatic document feeder ADF paper sizesSetting or feature HP toolbox Control panel Using the hp toolbox Supported operating systemsSupported browsers To view the hp toolboxHp toolbox sections Other linksStatus tab Fax tabDocumentation tab Troubleshooting tabScan to... tab Using the device control panel Printing a configurationRestoring the factory-set defaults Printing a device control panel menu mapChanging the device control panel display language Changing the default media sizeUsing the device volume controls To change the ring volume of the fax To change the alarm volumeTo change the volume for the fax To change the device control panel key-press volume Printing Printing by using manual feed To print by using manual feedStopping or canceling a print job Changing print settings To change default settings across all programsTo change settings for a print job Printer driversUnderstanding print-quality settings To temporarily change print-quality settingsTo change print-quality settings for all future jobs To use EconoMode to save tonerEnww To gain access to the optimizing feature Optimizing print quality for media typesDevice media specifications Guidelines for using media Common media problems tablePaper LabelsEnvelope construction TransparenciesEnvelopes Card stock and heavy media Envelopes with double-side seamsEnvelopes with adhesive strips or flaps Envelope storageCard stock guidelines Automatic document feeder ADF specifications Selecting media for the automatic document feeder ADFPrinting on envelopes To print on one envelopeTo print on multiple envelopes Type is drop-down list Printing on transparencies and labels To print on transparencies or labelsType from the Type is drop-down list Printing on letterhead and preprinted forms To print on letterhead and preprinted formsPrinting on custom-sized media or card stock To print on custom-sized media or card stockOn the Finishing tab, select Print on Both Sides Printing on both sides of the media manual duplexingTo manually duplex Enww Printing multiple pages on a single sheet of media To print multiple pages on a single sheetPrinting booklets To print bookletsPrinting booklets To use the watermark feature Printing watermarksCopying Loading originals to copy Loading originals to copy Canceling a copy job Starting a copy jobTo adjust the default copy quality Adjusting the copy qualityTo adjust the copy quality for the current job To adjust the default lighter/darker setting Adjusting the lighter/darker contrast settingTo adjust the lighter/darker setting for the current job Reducing or enlarging copies To change the default copy size To reduce or enlarge copies for the current jobEnww Changing the default copy-collation setting To change the default copy-collation settingChanging the default number of copies To change the default number of copiesCopying two-sided originals To copy a multiple-page stack of two-sided originalsScanning Loading originals to scan Input trayTape, or staples Understanding scanning methods Canceling a scan job Scanning from the device control panel Programming the Scan to buttonScanning to e-mail Scanning to a folderTo scan to a file Scanning by using hp LaserJet Scan softwareClick Settings Scanning to another software program Scanning to the Readiris OCR software Using TWAIN-compliant and WIA-compliant software Scanning from a TWAIN-enabled programScanning from a WIA-enabled program Windows XP only To scan from a TWAIN-enabled programScanning by using OCR ReadirisScanner resolution and color Resolution and color guidelinesSetting Recommended use ColorEnww Faxing Faxing Cleaning and maintenance To clean the glass Cleaning the outside of the deviceTo clean the exterior Cleaning the media path To clean the media pathEnww Troubleshooting Is power reaching the device? Device does not turn onBlack lines or dots Faded device control panel displayDoes the configuration page print? Pages print but are totally blankIs the sealing tape still in the print cartridge? Does the document contain blank pages?Pages did not print Does a message appear on your computer screen?Is media being pulled into the device correctly? Are media jams present?Pages printed, but a problem exists Are the device settings appropriate for the print media?Is the print quality poor? Is the printed page different from what appears onscreen?Cannot access port in use by another application Onscreen error messages appearPrinter not responding/error writing to LPT1 Paper-handling problems exist Media curls when fed through devicePrint is skewed crooked More than one sheet feeds at one timeAre graphics or text missing? Are there blank pages? Printed page is different from what appears onscreenIs the text garbled, incorrect, or incomplete? Is the quality of the graphics poor? Media jams occur in the printer To clear a media jamEnww To clear other media jams Tips to avoid media jams Toner specks Print quality is unacceptableLight print or fade Vertical lines DropoutsGray background Toner smearLoose toner Vertical repetitive defectsMisformed characters SkewCurl or wave Wrinkles or creasesToner scatter outline Device control panel error messages appear Resolving common error messagesCritical error messages Door open or no print cartridgeAlert messages Enww Is the ADF media lever set correctly? No copy came outIs media loaded in the input tray? Copies are blank, or images are missing or faded Has the sealing tape been removed from the print cartridge?Is the print cartridge low on toner? Is the original of poor quality?Preventing problems Copy quality is unacceptableAutomatic document feeder ADF media lever Media jams occur in the automatic document feeder ADFTypical automatic document feeder ADF jam locations To clear a media jam from the automatic document feeder ADF Blank pages Copy defects are apparentVertical white or faded stripes Wrong original was copied Too light or darkUnwanted lines Black dots or streaksIs the image quality better when the document is printed? Scanned image is of poor qualityIs the original a second-generation photo or picture? Is the image skewed crooked?Part of the image did not scan Is your resolution or color level set too high? Scan takes too longIs your software set to scan in color? Is your computer set for bidirectional communication?Error messages appear Common scanning error messagesScan quality is unacceptable Specifications Physical specificationsEnvironmental specifications Electrical specifications1Acoustic emissions1 HP LaserJet 3015 all-in-one specifications HP LaserJet 3015 all-in-oneAutomatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww Regulatory Information 117FCC regulations Telephone consumer protection act United States IC CS-03 requirements Canada DOC regulations Safety statementsLaser safety statement Laser statement for Finland Korean EMI statementAustralia Declaration of Conformity Product OptionsEnvironmental product stewardship program Material restrictions HP LaserJet printing suppliesReturns Non-U.S. returns Paper Voorschriften NederlandsFor more information Material safety data sheets HP limited warranty statement HP LaserJet 3015 all-in-one ONE-YEAR Limited WarrantyAppendix C HP limited warranty statement HP parts and accessories 131Ordering HP parts and accessories HP parts and accessories chartAccessories Printing suppliesReplacement parts Supplementary documentationHP LaserJet print cartridges Saving toner Enww Service and support 137Obtaining hardware service To obtain hardware serviceReturning the unit Repackaging guidelinesTo remove the media input tray Extended warranty Service information form What needs to be done?Enww Glossary 1284-BECP Twain Enww Symbols/Numerics IndexEnergy Star Enww Enww ADF Twain Page Q2669-90902