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HP 3015 manual Is the quality of the graphics poor?

Models: 3015

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Is the page format different from the format on another printer?

If you used an older or different printer driver (printer software) to create the document or the device properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following remedies:

●Create documents and print them using the same printer driver (printer software) and device properties settings regardless of which device you use to print the documents.

●Change the resolution, media size, font settings, and other settings. See Changing print settings for more information.

Is the quality of the graphics poor?

The graphics settings might be unsuitable for your print job. Try the following remedies:

●Check the graphic settings, such as resolution, in the device properties and adjust them as necessary. See Changing print settings for more information.

●Try using a different printer driver (printer software).

Note	If you use a different printer driver, some device features might not be available.

84 Chapter 8 Troubleshooting

ENWW

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HP 3015 manual Is the quality of the graphics poor?

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Appendix a Specifications ViiAppendix D HP parts and accessories ViiiGetting to know your device Package contents Identifying the hp LaserJet 3015 all-in-oneDevice features Paper handlingIdentifying the hardware components HP LaserJet 3015 all-in-one hardware componentsIdentifying the device control panel components Identifying the software components Supported paper weights and sizes Print-media specificationsMedia input tray paper sizes Priority input slot paper sizes Automatic document feeder ADF paper sizesSetting or feature HP toolbox Control panel Supported browsers Using the hp toolboxSupported operating systems To view the hp toolboxStatus tab Hp toolbox sectionsOther links Fax tabScan to... tab Troubleshooting tabDocumentation tab Restoring the factory-set defaults Using the device control panelPrinting a configuration Printing a device control panel menu mapUsing the device volume controls Changing the default media sizeChanging the device control panel display language To change the volume for the fax To change the alarm volumeTo change the ring volume of the fax To change the device control panel key-press volume Printing Printing by using manual feed To print by using manual feedStopping or canceling a print job To change settings for a print job Changing print settingsTo change default settings across all programs Printer driversTo change print-quality settings for all future jobs Understanding print-quality settingsTo temporarily change print-quality settings To use EconoMode to save tonerEnww To gain access to the optimizing feature Optimizing print quality for media typesDevice media specifications Paper Guidelines for using mediaCommon media problems table LabelsEnvelopes TransparenciesEnvelope construction Envelopes with adhesive strips or flaps Card stock and heavy mediaEnvelopes with double-side seams Envelope storageCard stock guidelines Automatic document feeder ADF specifications Selecting media for the automatic document feeder ADFPrinting on envelopes To print on one envelopeTo print on multiple envelopes Type is drop-down list Printing on transparencies and labels To print on transparencies or labelsType from the Type is drop-down list Printing on letterhead and preprinted forms To print on letterhead and preprinted formsPrinting on custom-sized media or card stock To print on custom-sized media or card stockTo manually duplex Printing on both sides of the media manual duplexingOn the Finishing tab, select Print on Both Sides Enww Printing multiple pages on a single sheet of media To print multiple pages on a single sheetPrinting booklets To print bookletsPrinting booklets To use the watermark feature Printing watermarksCopying Loading originals to copy Loading originals to copy Canceling a copy job Starting a copy jobTo adjust the copy quality for the current job Adjusting the copy qualityTo adjust the default copy quality To adjust the lighter/darker setting for the current job Adjusting the lighter/darker contrast settingTo adjust the default lighter/darker setting Reducing or enlarging copies To change the default copy size To reduce or enlarge copies for the current jobEnww Changing the default copy-collation setting To change the default copy-collation settingChanging the default number of copies To change the default number of copiesCopying two-sided originals To copy a multiple-page stack of two-sided originalsScanning Loading originals to scan Input trayTape, or staples Understanding scanning methods Canceling a scan job Scanning to e-mail Scanning from the device control panelProgramming the Scan to button Scanning to a folderClick Settings Scanning by using hp LaserJet Scan softwareTo scan to a file Scanning to another software program Scanning to the Readiris OCR software Scanning from a WIA-enabled program Windows XP only Using TWAIN-compliant and WIA-compliant softwareScanning from a TWAIN-enabled program To scan from a TWAIN-enabled programScanning by using OCR ReadirisScanner resolution and color Resolution and color guidelinesSetting Recommended use ColorEnww Faxing Faxing Cleaning and maintenance To clean the exterior Cleaning the outside of the deviceTo clean the glass Cleaning the media path To clean the media pathEnww Troubleshooting Is power reaching the device? Device does not turn onBlack lines or dots Faded device control panel displayIs the sealing tape still in the print cartridge? Does the configuration page print?Pages print but are totally blank Does the document contain blank pages?Is media being pulled into the device correctly? Pages did not printDoes a message appear on your computer screen? Are media jams present?Is the print quality poor? Pages printed, but a problem existsAre the device settings appropriate for the print media? Is the printed page different from what appears onscreen?Printer not responding/error writing to LPT1 Onscreen error messages appearCannot access port in use by another application Print is skewed crooked Paper-handling problems existMedia curls when fed through device More than one sheet feeds at one timeIs the text garbled, incorrect, or incomplete? Printed page is different from what appears onscreenAre graphics or text missing? Are there blank pages? Is the quality of the graphics poor? Media jams occur in the printer To clear a media jamEnww To clear other media jams Tips to avoid media jams Light print or fade Print quality is unacceptableToner specks Vertical lines DropoutsGray background Toner smearLoose toner Vertical repetitive defectsMisformed characters SkewCurl or wave Wrinkles or creasesToner scatter outline Critical error messages Device control panel error messages appearResolving common error messages Door open or no print cartridgeAlert messages Enww Is media loaded in the input tray? No copy came outIs the ADF media lever set correctly? Is the print cartridge low on toner? Copies are blank, or images are missing or fadedHas the sealing tape been removed from the print cartridge? Is the original of poor quality?Preventing problems Copy quality is unacceptableTypical automatic document feeder ADF jam locations Media jams occur in the automatic document feeder ADFAutomatic document feeder ADF media lever To clear a media jam from the automatic document feeder ADF Vertical white or faded stripes Copy defects are apparentBlank pages Unwanted lines Wrong original was copiedToo light or dark Black dots or streaksIs the original a second-generation photo or picture? Is the image quality better when the document is printed?Scanned image is of poor quality Is the image skewed crooked?Part of the image did not scan Is your software set to scan in color? Is your resolution or color level set too high?Scan takes too long Is your computer set for bidirectional communication?Error messages appear Common scanning error messagesScan quality is unacceptable Environmental specifications SpecificationsPhysical specifications Electrical specifications1Acoustic emissions1 HP LaserJet 3015 all-in-one specifications HP LaserJet 3015 all-in-oneAutomatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww Regulatory Information 117FCC regulations Telephone consumer protection act United States IC CS-03 requirements Laser safety statement Safety statementsCanada DOC regulations Laser statement for Finland Korean EMI statementAustralia Declaration of Conformity Product OptionsEnvironmental product stewardship program Returns Non-U.S. returns Paper HP LaserJet printing suppliesMaterial restrictions For more information NederlandsVoorschriften Material safety data sheets HP limited warranty statement HP LaserJet 3015 all-in-one ONE-YEAR Limited WarrantyAppendix C HP limited warranty statement HP parts and accessories 131Accessories Ordering HP parts and accessoriesHP parts and accessories chart Printing suppliesReplacement parts Supplementary documentationHP LaserJet print cartridges Saving toner Enww Service and support 137Returning the unit Obtaining hardware serviceTo obtain hardware service Repackaging guidelinesTo remove the media input tray Extended warranty Service information form What needs to be done?Enww Glossary 1284-BECP Twain Enww Symbols/Numerics IndexEnergy Star Enww Enww ADF Twain Page Q2669-90902