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HP 3015 manual To clear a media jam from the automatic document feeder ADF

Models: 3015

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To clear a media jam from the automatic document feeder (ADF)

1. Using both hands, pull the device control panel door toward you.

2. Remove any jammed media.

Note	Use only your hands to remove jammed media. Using other objects can damage internal
	parts.
	3. Make sure that all of the pieces of media are removed, and then close the device control
	panel door.

ENWW	Media jams occur in the automatic document feeder (ADF) 103

Image 113

HP 3015 manual To clear a media jam from the automatic document feeder ADF

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Vii Appendix a SpecificationsViii Appendix D HP parts and accessoriesGetting to know your device Identifying the hp LaserJet 3015 all-in-one Package contentsPaper handling Device featuresHP LaserJet 3015 all-in-one hardware components Identifying the hardware componentsIdentifying the device control panel components Identifying the software components Media input tray paper sizes Print-media specificationsSupported paper weights and sizes Automatic document feeder ADF paper sizes Priority input slot paper sizesSetting or feature HP toolbox Control panel Supported operating systems Using the hp toolboxSupported browsers To view the hp toolboxOther links Hp toolbox sectionsStatus tab Fax tabDocumentation tab Troubleshooting tabScan to... tab Printing a configuration Using the device control panelRestoring the factory-set defaults Printing a device control panel menu mapChanging the device control panel display language Changing the default media sizeUsing the device volume controls To change the ring volume of the fax To change the alarm volumeTo change the volume for the fax To change the device control panel key-press volume Printing To print by using manual feed Printing by using manual feedStopping or canceling a print job To change default settings across all programs Changing print settingsTo change settings for a print job Printer driversTo temporarily change print-quality settings Understanding print-quality settingsTo change print-quality settings for all future jobs To use EconoMode to save tonerEnww Optimizing print quality for media types To gain access to the optimizing featureDevice media specifications Common media problems table Guidelines for using mediaPaper LabelsEnvelope construction TransparenciesEnvelopes Envelopes with double-side seams Card stock and heavy mediaEnvelopes with adhesive strips or flaps Envelope storageCard stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specificationsTo print on one envelope Printing on envelopesTo print on multiple envelopes Type is drop-down list To print on transparencies or labels Printing on transparencies and labelsType from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted formsTo print on custom-sized media or card stock Printing on custom-sized media or card stockOn the Finishing tab, select Print on Both Sides Printing on both sides of the media manual duplexingTo manually duplex Enww To print multiple pages on a single sheet Printing multiple pages on a single sheet of mediaTo print booklets Printing bookletsPrinting booklets Printing watermarks To use the watermark featureCopying Loading originals to copy Loading originals to copy Starting a copy job Canceling a copy jobTo adjust the default copy quality Adjusting the copy qualityTo adjust the copy quality for the current job To adjust the default lighter/darker setting Adjusting the lighter/darker contrast settingTo adjust the lighter/darker setting for the current job Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy sizeEnww To change the default copy-collation setting Changing the default copy-collation settingTo change the default number of copies Changing the default number of copiesTo copy a multiple-page stack of two-sided originals Copying two-sided originalsScanning Input tray Loading originals to scanTape, or staples Understanding scanning methods Canceling a scan job Programming the Scan to button Scanning from the device control panelScanning to e-mail Scanning to a folderTo scan to a file Scanning by using hp LaserJet Scan softwareClick Settings Scanning to another software program Scanning to the Readiris OCR software Scanning from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a WIA-enabled program Windows XP only To scan from a TWAIN-enabled programReadiris Scanning by using OCRResolution and color guidelines Scanner resolution and colorColor Setting Recommended useEnww Faxing Faxing Cleaning and maintenance To clean the glass Cleaning the outside of the deviceTo clean the exterior To clean the media path Cleaning the media pathEnww Troubleshooting Device does not turn on Is power reaching the device?Faded device control panel display Black lines or dotsPages print but are totally blank Does the configuration page print?Is the sealing tape still in the print cartridge? Does the document contain blank pages?Does a message appear on your computer screen? Pages did not printIs media being pulled into the device correctly? Are media jams present?Are the device settings appropriate for the print media? Pages printed, but a problem existsIs the print quality poor? Is the printed page different from what appears onscreen?Cannot access port in use by another application Onscreen error messages appearPrinter not responding/error writing to LPT1 Media curls when fed through device Paper-handling problems existPrint is skewed crooked More than one sheet feeds at one timeAre graphics or text missing? Are there blank pages? Printed page is different from what appears onscreenIs the text garbled, incorrect, or incomplete? Is the quality of the graphics poor? To clear a media jam Media jams occur in the printerEnww To clear other media jams Tips to avoid media jams Toner specks Print quality is unacceptableLight print or fade Dropouts Vertical linesToner smear Gray backgroundVertical repetitive defects Loose tonerSkew Misformed charactersWrinkles or creases Curl or waveToner scatter outline Resolving common error messages Device control panel error messages appearCritical error messages Door open or no print cartridgeAlert messages Enww Is the ADF media lever set correctly? No copy came outIs media loaded in the input tray? Has the sealing tape been removed from the print cartridge? Copies are blank, or images are missing or fadedIs the print cartridge low on toner? Is the original of poor quality?Copy quality is unacceptable Preventing problemsAutomatic document feeder ADF media lever Media jams occur in the automatic document feeder ADFTypical automatic document feeder ADF jam locations To clear a media jam from the automatic document feeder ADF Blank pages Copy defects are apparentVertical white or faded stripes Too light or dark Wrong original was copiedUnwanted lines Black dots or streaksScanned image is of poor quality Is the image quality better when the document is printed?Is the original a second-generation photo or picture? Is the image skewed crooked?Part of the image did not scan Scan takes too long Is your resolution or color level set too high?Is your software set to scan in color? Is your computer set for bidirectional communication?Common scanning error messages Error messages appearScan quality is unacceptable Physical specifications SpecificationsEnvironmental specifications Electrical specifications1Acoustic emissions1 HP LaserJet 3015 all-in-one HP LaserJet 3015 all-in-one specificationsAutomatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww 117 Regulatory InformationFCC regulations Telephone consumer protection act United States IC CS-03 requirements Canada DOC regulations Safety statementsLaser safety statement Korean EMI statement Laser statement for FinlandAustralia Product Options Declaration of ConformityEnvironmental product stewardship program Material restrictions HP LaserJet printing suppliesReturns Non-U.S. returns Paper Voorschriften NederlandsFor more information Material safety data sheets HP LaserJet 3015 all-in-one ONE-YEAR Limited Warranty HP limited warranty statementAppendix C HP limited warranty statement 131 HP parts and accessoriesHP parts and accessories chart Ordering HP parts and accessoriesAccessories Printing suppliesSupplementary documentation Replacement partsHP LaserJet print cartridges Saving toner Enww 137 Service and supportTo obtain hardware service Obtaining hardware serviceReturning the unit Repackaging guidelinesTo remove the media input tray Extended warranty What needs to be done? Service information formEnww 1284-B GlossaryECP Twain Enww Index Symbols/NumericsEnergy Star Enww Enww ADF Twain Page Q2669-90902