Scanning to another software program

62

Scanning to the Readiris OCR software

63

Scanning by using TWAIN-compliant and WIA-compliant software

64

Using TWAIN-compliant and WIA-compliant software

64

Scanning by using OCR

65

Readiris

65

Scanner resolution and color

66

Resolution and color guidelines

66

Color

67

6 Faxing

 

..................................................................................................................................................

70

...........................................................................................................................................

70

7 Cleaning and maintenance

 

Cleaning the outside of the device

72

To clean the exterior

72

To clean the glass

72

Cleaning the media path

73

To clean the media path

73

8 Troubleshooting

 

Device does not turn on

76

Is power reaching the device?

76

The device control panel display has black lines or dots, or fades

77

Black lines or dots

77

Faded device control panel display

77

Pages print but are totally blank

78

Is the sealing tape still in the print cartridge?

78

Does the configuration page print?

78

Does the document contain blank pages?

78

Is the original loaded correctly?

78

Pages did not print

79

Does a message appear on your computer screen?

79

Is media being pulled into the device correctly?

79

Are media jams present?

79

Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?

79

Are other devices running on your computer?

79

Pages printed, but a problem exists

80

Is the print quality poor?

80

Is the printed page different from what appears onscreen?

80

Are the device settings appropriate for the print media?

80

Onscreen error messages appear

81

Printer not responding/error writing to LPT1

81

Cannot access port (in use by another application)

81

Paper-handling problems exist

82

Print is skewed (crooked)

82

More than one sheet feeds at one time

82

Device does not pull media from the media input tray

82

Media curls when fed through device

82

Printed page is different from what appears onscreen

83

Is the text garbled, incorrect, or incomplete?

83

Are graphics or text missing? Are there blank pages?

83

Is the page format different from the format on another printer?

84

ENWW

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HP 3015 manual Faxing Cleaning and maintenance