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HP 3015 manual Part of the image did not scan

Models: 3015

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	Was the original loaded correctly?
	Make sure that you loaded the original correctly. See Loading originals to scan for
	instructions.
	Does the original have a colored background?
	Colored backgrounds can cause images in the foreground to blend into the background. Try
	adjusting the settings before you scan the original or enhancing the image after you scan the
	original. See Scanner resolution and color for more information.
	Are text or images on the back of a two-sided original
	appearing in the scan?
	Two-sided originals can "bleed" text or images from the back side to the scan if the originals
	are printed on media that is too thin or too transparent.
	Is the original longer than 381 mm (15 inches)?
	The maximum scannable length is 381 mm (15 inches) when you use the automatic
	document feeder (ADF). If the page exceeds the maximum length, the scanner stops. (Copies
	can be longer.)
	Do not try to pull the original from the ADF; you might damage the scanner or your original.
CAUTION
	See Media jams occur in the automatic document feeder (ADF) for instructions.
	Is the original too small?
	The minimum size that the automatic document feeder (ADF) supports is 51 by 89 mm (2 by
	3.5 inches). The original might be jammed. See Media jams occur in the automatic document
	feeder (ADF) for instructions.
	Is the media size correct?
	In Scan settings, make sure that the input media size is large enough for the document that
	you are scanning. See Scanner resolution and color for more information.

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Image 117

HP 3015 manual Part of the image did not scan

Contents

Use Page User Guide Copyright Information Table of contents Copying Faxing Cleaning and maintenance 100 Vii Appendix a SpecificationsViii Appendix D HP parts and accessoriesGetting to know your device Identifying the hp LaserJet 3015 all-in-one Package contentsPaper handling Device featuresHP LaserJet 3015 all-in-one hardware components Identifying the hardware componentsIdentifying the device control panel components Identifying the software components Print-media specifications Supported paper weights and sizesMedia input tray paper sizes Automatic document feeder ADF paper sizes Priority input slot paper sizesSetting or feature HP toolbox Control panel Supported operating systems Using the hp toolboxSupported browsers To view the hp toolboxOther links Hp toolbox sectionsStatus tab Fax tabTroubleshooting tab Scan to... tabDocumentation tab Printing a configuration Using the device control panelRestoring the factory-set defaults Printing a device control panel menu mapChanging the default media size Using the device volume controlsChanging the device control panel display language To change the alarm volume To change the volume for the faxTo change the ring volume of the fax To change the device control panel key-press volume Printing To print by using manual feed Printing by using manual feedStopping or canceling a print job To change default settings across all programs Changing print settingsTo change settings for a print job Printer driversTo temporarily change print-quality settings Understanding print-quality settingsTo change print-quality settings for all future jobs To use EconoMode to save tonerEnww Optimizing print quality for media types To gain access to the optimizing featureDevice media specifications Common media problems table Guidelines for using mediaPaper LabelsTransparencies EnvelopesEnvelope construction Envelopes with double-side seams Card stock and heavy mediaEnvelopes with adhesive strips or flaps Envelope storageCard stock guidelines Selecting media for the automatic document feeder ADF Automatic document feeder ADF specificationsTo print on one envelope Printing on envelopesTo print on multiple envelopes Type is drop-down list To print on transparencies or labels Printing on transparencies and labelsType from the Type is drop-down list To print on letterhead and preprinted forms Printing on letterhead and preprinted formsTo print on custom-sized media or card stock Printing on custom-sized media or card stockPrinting on both sides of the media manual duplexing To manually duplexOn the Finishing tab, select Print on Both Sides Enww To print multiple pages on a single sheet Printing multiple pages on a single sheet of mediaTo print booklets Printing bookletsPrinting booklets Printing watermarks To use the watermark featureCopying Loading originals to copy Loading originals to copy Starting a copy job Canceling a copy jobAdjusting the copy quality To adjust the copy quality for the current jobTo adjust the default copy quality Adjusting the lighter/darker contrast setting To adjust the lighter/darker setting for the current jobTo adjust the default lighter/darker setting Reducing or enlarging copies To reduce or enlarge copies for the current job To change the default copy sizeEnww To change the default copy-collation setting Changing the default copy-collation settingTo change the default number of copies Changing the default number of copiesTo copy a multiple-page stack of two-sided originals Copying two-sided originalsScanning Input tray Loading originals to scanTape, or staples Understanding scanning methods Canceling a scan job Programming the Scan to button Scanning from the device control panelScanning to e-mail Scanning to a folderScanning by using hp LaserJet Scan software Click SettingsTo scan to a file Scanning to another software program Scanning to the Readiris OCR software Scanning from a TWAIN-enabled program Using TWAIN-compliant and WIA-compliant softwareScanning from a WIA-enabled program Windows XP only To scan from a TWAIN-enabled programReadiris Scanning by using OCRResolution and color guidelines Scanner resolution and colorColor Setting Recommended useEnww Faxing Faxing Cleaning and maintenance Cleaning the outside of the device To clean the exteriorTo clean the glass To clean the media path Cleaning the media pathEnww Troubleshooting Device does not turn on Is power reaching the device?Faded device control panel display Black lines or dotsPages print but are totally blank Does the configuration page print?Is the sealing tape still in the print cartridge? Does the document contain blank pages?Does a message appear on your computer screen? Pages did not printIs media being pulled into the device correctly? Are media jams present?Are the device settings appropriate for the print media? Pages printed, but a problem existsIs the print quality poor? Is the printed page different from what appears onscreen?Onscreen error messages appear Printer not responding/error writing to LPT1Cannot access port in use by another application Media curls when fed through device Paper-handling problems existPrint is skewed crooked More than one sheet feeds at one timePrinted page is different from what appears onscreen Is the text garbled, incorrect, or incomplete?Are graphics or text missing? Are there blank pages? Is the quality of the graphics poor? To clear a media jam Media jams occur in the printerEnww To clear other media jams Tips to avoid media jams Print quality is unacceptable Light print or fadeToner specks Dropouts Vertical linesToner smear Gray backgroundVertical repetitive defects Loose tonerSkew Misformed charactersWrinkles or creases Curl or waveToner scatter outline Resolving common error messages Device control panel error messages appearCritical error messages Door open or no print cartridgeAlert messages Enww No copy came out Is media loaded in the input tray?Is the ADF media lever set correctly? Has the sealing tape been removed from the print cartridge? Copies are blank, or images are missing or fadedIs the print cartridge low on toner? Is the original of poor quality?Copy quality is unacceptable Preventing problemsMedia jams occur in the automatic document feeder ADF Typical automatic document feeder ADF jam locationsAutomatic document feeder ADF media lever To clear a media jam from the automatic document feeder ADF Copy defects are apparent Vertical white or faded stripesBlank pages Too light or dark Wrong original was copiedUnwanted lines Black dots or streaksScanned image is of poor quality Is the image quality better when the document is printed?Is the original a second-generation photo or picture? Is the image skewed crooked?Part of the image did not scan Scan takes too long Is your resolution or color level set too high?Is your software set to scan in color? Is your computer set for bidirectional communication?Common scanning error messages Error messages appearScan quality is unacceptable Physical specifications SpecificationsEnvironmental specifications Electrical specifications1Acoustic emissions1 HP LaserJet 3015 all-in-one HP LaserJet 3015 all-in-one specificationsAutomatic document feeder ADF input tray specifications HP LaserJet 3015 all-in-one battery Enww 117 Regulatory InformationFCC regulations Telephone consumer protection act United States IC CS-03 requirements Safety statements Laser safety statementCanada DOC regulations Korean EMI statement Laser statement for FinlandAustralia Product Options Declaration of ConformityEnvironmental product stewardship program HP LaserJet printing supplies Returns Non-U.S. returns PaperMaterial restrictions Nederlands For more informationVoorschriften Material safety data sheets HP LaserJet 3015 all-in-one ONE-YEAR Limited Warranty HP limited warranty statementAppendix C HP limited warranty statement 131 HP parts and accessoriesHP parts and accessories chart Ordering HP parts and accessoriesAccessories Printing suppliesSupplementary documentation Replacement partsHP LaserJet print cartridges Saving toner Enww 137 Service and supportTo obtain hardware service Obtaining hardware serviceReturning the unit Repackaging guidelinesTo remove the media input tray Extended warranty What needs to be done? Service information formEnww 1284-B GlossaryECP Twain Enww Index Symbols/NumericsEnergy Star Enww Enww ADF Twain Page Q2669-90902