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HP 695nw Print Server manual 148

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138 Chapter 7 Troubleshoot the HP Jetdirect print server

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Contents

Page Page Page Page Table of contents Page Page Page Page Page 1Introducing the HP Jetdirect print server Supported print servers Supported network protocols Security protocols EAP/802.1X port-basedauthentication Wireless print server authentication Supplied manuals HP support Firmware installation tools Product registration Product accessibility 2 HP software solutions summary Page HP Jetdirect Printer Installer for UNIX HP Web Jetadmin Verify HP Web Jetadmin installation and provide access Internet Printer Connection software Microsoft Windows XP/Windows Server 2003 or 2008 integrated software Mac OS network installation 1.Open System Preferences, and then open Print & Fax Default Browser Printer Browser Print & Fax Verify network configuration Page 3 TCP/IP configuration IPv6 configuration Link-localaddress Stateless addresses Stateful addresses Use DNS Tools and utilities IPv4 configuration Default IP address is not assigned Default IP address is assigned Default IP on wireless and wired print servers Default IPv4 address configuration options Default IPv4 behavior TCP/IP configuration tools Advantages of using BOOTP/TFTP Configure the print server using BOOTP/TFTP on UNIX Systems using network information service (NIS) Configure the BOOTP server Bootptab file entries (IPv4) Page TFTP configuration file entries (IPv4) Page Page Page Page Page Page Page Page Page Page UNIX systems Microsoft Windows systems Discontinue DHCP configuration Use the arp and ping commands (IPv4) Use Telnet (IPv4) Create a Telnet connection A typical Telnet session Telnet user interface options Telnet commands and parameters Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Menu Interface Use Telnet to remove an IP address Use the HP Embedded Web Server Use the printer control panel Page 4HP Embedded Web Server (V. 45.xx.nn.xx) View the HP Embedded Web Server Internet Options Mgmt. Protocols HP Jetdirect Home tab Networking tab Wireless Station Misc. Settings Wireless Station Wireless Wizard Operation Failed Page Page Page Page Page Summary tab Network Identification tab TCP/IP(v4) tab TCP/IP(v6) tab Config Precedence tab Advanced tab Page IPX/SPX AppleTalk DLC/LLC Page Misc. Settings Page Firmware Upgrade LPD Queues Prepend String Name Append String Name String Name Value Queue Name Prepend String Append String Support Info Refresh Rate Status Wizard Page Restore Defaults Admin. Account Certificates Configure certificates Page Page Access Control Web Mgmt Other 802.1X Authentication Page Device Announcement Agent Device Announcement Other Links Page 5IPsec/Firewall configuration (V. 45.xx.nn.xx) Page Page Default Rule example IPsec security associations (SA) HP Jetdirect IPsec/Firewall wizard Limitations to rules, templates and services Create Address Template Create Service Template Manage Services Manage Custom Services Specify IPsec/Firewall Template ●Pre-SharedKey ●Certificates ●Kerberos Page Kerberos Settings Configured IKEv1/IKEv2 Phase 1 (Authentication) IKEv1/IKEv2 Phase 2 / Quick Mode (IPsec Protocols) Advanced IKE Settings IPsec Protocols (Manual Keys) IPsec Protocols Manual Keys Configure Microsoft Windows systems 6 Security features (V.45.xx.nn.xx) Page Page Limit access to security features 7Troubleshoot the HP Jetdirect print server Reset to factory defaults Page Disable an HP Jetdirect embedded print server (V. 45.xx.nn.xx) General troubleshooting Procedure 1: Verify the printer is on and online Procedure 2: Print an HP Jetdirect configuration page Procedure 3: Resolve printer display error messages 2.Does EIOX INITIALIZING/DO NOT POWER OFF appear on the display 49 ERROR Auto Continue INIT Procedure 4: Resolve printer network communication problems Page Page Troubleshooting wireless print servers My configured channel does not match the configuration page Symptoms Corrective actions Page 8 HP Jetdirect configuration pages HP Jetdirect configuration page HP Jetdirect Configuration/General Information 802.11 Wireless station settings Page Security Settings Page Network Statistics TCP/IP protocol information Page IPv6 section IPX/SPX protocol information Novell/NetWare parameters AppleTalk protocol information DLC/LLC protocol information Page Page Page Page Page Page HP Jetdirect Security page Security settings Page IPsec Error Log Local IP addresses IPsec Statistics IKE Stats IPsec Rules IPsec Security Associations (SA) table Available Network Services A LPD printing About LPD Requirements for configuring LPD LPD setup overview Configure print queues for BSD-basedsystems Use SAM to configure print queues (HP-UXsystems) Print a test file Install TCP/IP software Configure a network printer for Microsoft Windows Server 2003/2008 systems Verify the configuration LPD on Microsoft Windows XP systems Add a new LPD printer Create an LPR port for an installed printer B FTP printing Print files Use FTP printing Control connection Data connection End the FTP session Commands Example FTP Session CHP Jetdirect control panel menus (V. 45.xx.nn.xx) Graphical control panel menus Page Page Page Page Page Page Page Page Classic control panel EIO menus Page Page Page D Open source licensing statements gSOAP Expat XML Parser cURL GNU General Public License TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION Page NO WARRANTY END OF TERMS AND CONDITIONS GNU Lesser General Public License Page Page Page Page Page Page OpenSSL Page Page Index Page N NDS