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695nw Print Server manual
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228 pages, 3.83 Mb
138 Chapter 7 Troubleshoot the HP Jetdirect print server
ENWW
Contents
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Table of contents
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1Introducing the HP Jetdirect print server
Supported print servers
Supported network protocols
Security protocols
EAP/802.1X port-basedauthentication
Wireless print server authentication
Supplied manuals
HP support
Firmware installation tools
Product registration
Product accessibility
2 HP software solutions summary
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HP Jetdirect Printer Installer for UNIX
HP Web Jetadmin
Verify HP Web Jetadmin installation and provide access
Internet Printer Connection software
Microsoft Windows XP/Windows Server 2003 or 2008 integrated software
Mac OS network installation
1.Open System Preferences, and then open Print & Fax
Default Browser
Printer Browser
Print & Fax
Verify network configuration
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3 TCP/IP configuration
IPv6 configuration
Link-localaddress
Stateless addresses
Stateful addresses
Use DNS
Tools and utilities
IPv4 configuration
Default IP address is not assigned
Default IP address is assigned
Default IP on wireless and wired print servers
Default IPv4 address configuration options
Default IPv4 behavior
TCP/IP configuration tools
Advantages of using BOOTP/TFTP
Configure the print server using BOOTP/TFTP on UNIX
Systems using network information service (NIS)
Configure the BOOTP server
Bootptab file entries (IPv4)
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TFTP configuration file entries (IPv4)
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UNIX systems
Microsoft Windows systems
Discontinue DHCP configuration
Use the arp and ping commands (IPv4)
Use Telnet (IPv4)
Create a Telnet connection
A typical Telnet session
Telnet user interface options
Telnet commands and parameters
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Menu Interface
Use Telnet to remove an IP address
Use the HP Embedded Web Server
Use the printer control panel
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4HP Embedded Web Server (V. 45.xx.nn.xx)
View the HP Embedded Web Server
Internet Options
Mgmt. Protocols
HP Jetdirect Home tab
Networking tab
Wireless Station
Misc. Settings
Wireless Station
Wireless Wizard
Operation Failed
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Summary tab
Network Identification tab
TCP/IP(v4) tab
TCP/IP(v6) tab
Config Precedence tab
Advanced tab
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IPX/SPX
AppleTalk
DLC/LLC
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Misc. Settings
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Firmware Upgrade
LPD Queues
Prepend String Name
Append String Name
String Name
Value
Queue Name
Prepend String
Append String
Support Info
Refresh Rate
Status
Wizard
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Restore Defaults
Admin. Account
Certificates
Configure certificates
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Access Control
Web Mgmt
Other
802.1X Authentication
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Device Announcement Agent
Device Announcement
Other Links
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5IPsec/Firewall configuration (V. 45.xx.nn.xx)
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Default Rule example
IPsec security associations (SA)
HP Jetdirect IPsec/Firewall wizard
Limitations to rules, templates and services
Create Address Template
Create Service Template
Manage Services
Manage Custom Services
Specify IPsec/Firewall Template
●Pre-SharedKey
●Certificates
●Kerberos
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Kerberos Settings
Configured
IKEv1/IKEv2 Phase 1 (Authentication)
IKEv1/IKEv2 Phase 2 / Quick Mode (IPsec Protocols)
Advanced IKE Settings
IPsec Protocols (Manual Keys)
IPsec Protocols
Manual Keys
Configure Microsoft Windows systems
6 Security features (V.45.xx.nn.xx)
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Limit access to security features
7Troubleshoot the HP Jetdirect print server
Reset to factory defaults
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Disable an HP Jetdirect embedded print server (V. 45.xx.nn.xx)
General troubleshooting
Procedure 1: Verify the printer is on and online
Procedure 2: Print an HP Jetdirect configuration page
Procedure 3: Resolve printer display error messages
2.Does EIOX INITIALIZING/DO NOT POWER OFF appear on the display
49 ERROR
Auto Continue
INIT
Procedure 4: Resolve printer network communication problems
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Troubleshooting wireless print servers
My configured channel does not match the configuration page
Symptoms
Corrective actions
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8 HP Jetdirect configuration pages
HP Jetdirect configuration page
HP Jetdirect Configuration/General Information
802.11 Wireless station settings
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Security Settings
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Network Statistics
TCP/IP protocol information
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IPv6 section
IPX/SPX protocol information
Novell/NetWare parameters
AppleTalk protocol information
DLC/LLC protocol information
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HP Jetdirect Security page
Security settings
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IPsec Error Log
Local IP addresses
IPsec Statistics
IKE Stats
IPsec Rules
IPsec Security Associations (SA) table
Available Network Services
A LPD printing
About LPD
Requirements for configuring LPD
LPD setup overview
Configure print queues for BSD-basedsystems
Use SAM to configure print queues (HP-UXsystems)
Print a test file
Install TCP/IP software
Configure a network printer for Microsoft Windows Server 2003/2008 systems
Verify the configuration
LPD on Microsoft Windows XP systems
Add a new LPD printer
Create an LPR port for an installed printer
B FTP printing
Print files
Use FTP printing
Control connection
Data connection
End the FTP session
Commands
Example FTP Session
CHP Jetdirect control panel menus (V. 45.xx.nn.xx)
Graphical control panel menus
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Classic control panel EIO menus
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D Open source licensing statements
gSOAP
Expat XML Parser
cURL
GNU General Public License
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
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NO WARRANTY
END OF TERMS AND CONDITIONS
GNU Lesser General Public License
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OpenSSL
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Index
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N NDS