HP support

HP online support

Visit the HP Web site 24 hours a day, 7 days a week at:

www.hp.com/support/net_printing

Firmware upgrades

Full-featured HP Jetdirect print servers support firmware upgrades of new or enhanced features. If a firmware upgrade is available for your print server model, you can download and install the upgrade over your network. To check for and download available upgrades, visit the Hewlett-Packard Web site at:

www.hp.com/go/webjetadmin_firmware

Firmware installation tools

Install firmware upgrades for supported HP Jetdirect print servers over a network by using one of the following installation tools:

●HP Jetdirect download manager (Microsoft Windows) Download from HP online support at: www.hp.com/go/dlm_sw

●HP Web Jetadmin For more information about supported systems, visit HP Web Jetadmin at: www.hp.com/go/webjetadmin

●HP Embedded Web Server Provides a firmware upgrade option. It is resident on the print server, and is accessible using a Web browser. For more information see HP Embedded Web Server (V.45.xx.nn.xx) on page 63.

●FTP Transfer a firmware upgrade image file to the print server. To start an FTP session, use the device IP address or host name. If a password is set, it must be entered to log into the device. Ensure that the download is complete before exiting the session. Typical FTP commands to upgrade the device are provided in the following example:

ftp> bin ftp> hash

ftp> cd /download

ftp> put <firmware image filename> ftp>##################

##################...

ftp> bye

In the example, <firmware image filename> specifies the full path name.

HP support by phone

Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit:

www.hp.com/support

ENWW

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