Table 8-13Error messages (continued)

Error Code and Message

Description

 

 

11 LAN ERROR - RETRY FAULTS

(Ethernet) There is a problem with your network cabling or external network

 

configuration. Verify operation of the hub or switch port.

 

 

12 LAN ERROR - NO LINKBEAT

Using a wired Ethernet port, this message is displayed if a link beat is not sensed.

 

Check the network cable, and verify that the concentrator/hub is providing a link beat.

 

 

13 NETWORK RECONFIG - MUST

Reset or turn the print server off and then on to enable new configuration values.

REBOOT

 

 

 

14 DISCONNECTED

Novell NetWare protocol is disconnected. Check the server and the print server.

 

 

15 CONFIGURATION ERROR

(Ethernet) Configuration information for the NetWare functions is not stored correctly

 

on the print server. Use the installation software, HP Embedded Web Server, or other

 

tools to reconfigure the print server. If this error persists, there might be a problem

 

with the HP Jetdirect print server.

 

 

16 NOT CONFIGURED

(Ethernet) Print server is not configured for NetWare. Use the installation software,

 

HP Embedded Web Server, or other tools to configure the print server for NetWare

 

networks.

 

 

17 UNABLE TO FIND SERVER

(Ethernet) HP Jetdirect print server is unable to find the NetWare print server

 

(Remote Printer mode) or file server (Queue Server mode). (There was no response

 

to service queries for advertising print servers or file servers that matched the

 

configured print server or file server name.)

 

Verify that the print or file server is running and that the name configured on the

 

HP Jetdirect print server matches the actual name used by the print or file server.

 

Verify that all cables and routers are functioning correctly.

 

 

18 PASSWORD ERROR

Print server detected that the password for the NetWare print server object is

 

incorrect. Use a NetWare utility (such as PCONSOLE) to erase the print server object

 

password. A new password is set when the HP Jetdirect print server logs on again.

 

NOTE: When multiple file servers are configured, the error is only displayed on the

 

configuration page if none of the file servers are connected.

 

 

19 NO QUEUE ASSIGNED

The HP Jetdirect print server object is not assigned any queues to service. Assign

 

queues to the print server object using printer installation or NetWare utilities.

 

NOTE: When multiple file servers are configured, the error is displayed on the

 

configuration page only if none of the file servers are successfully connected.

 

 

1A PRINTER NUMBER NOT

A NetWare printer number for this printer has not been configured. Assign a valid

DEFINED

printer number to the HP Jetdirect print server. Use a NetWare utility (such as

 

PCONSOLE), the HP Embedded Web Server, or other tool to assign a printer

 

number.

 

 

1B PRINTER NUMBER IN USE

Assigned NetWare printer number is already in use by another printer. Assign an

 

unused printer number. Can also occur when a print server is turned off and then on.

 

The error clears after the print server times out and detects the lost connection.

 

 

1C PRINT SERVER NOT DEFINED

File server does not contain a print server object that corresponds to the specified

 

NetWare node name. Use printer installation software, a NetWare utility (such as

 

PCONSOLE), or another tool to create the print server object.

 

When the HP Jetdirect print server is configured for multiple file servers, the error is

 

displayed on the configuration page only if none of the file servers connected.

 

 

1D UNABLE TO CONNECT TO

Remote printer mode error. Print server is unable to establish an SPX connection with

SERVER

the NetWare print server. Verify the NetWare print server is running and that all

 

cables and routers are functioning correctly.

 

 

154 Chapter 8 HP Jetdirect configuration pages

ENWW