Table 8-13Error messages

Error Code and Message

Description

 

 

 

02

LAN ERROR - INTERNAL

During self-test, an internal loopback test error was detected. The print server might

LOOPBACK

be faulty. If the error persists, replace the HP Jetdirect print server.

 

 

 

03

LAN ERROR - EXTERNAL

Print server is incorrectly connected to your network or is defective. Make sure it is

LOOPBACK

correctly attached to your network by checking the cabling and connectors.

 

 

 

05

NO SIGNAL DETECTED

(802.11 Wireless, Infrastructure Mode only) The print server did not find an access

 

 

point and did not detect a radio signal.

 

 

Check for sources of radio signal interference. If possible, elevate the print server or

 

 

the external antenna (if applicable). Verify other wireless devices are turned on and

 

 

located in wireless signal range of the print server.

 

 

 

06

ENCRYPTION REQUIRED

Encryption is required on this network, but the encryption settings are incorrect.

 

 

Check the encryption settings.

 

 

 

07

LAN ERROR - CONTROLLER

Check the network connections. If they are intact, run the self-test by turning the

CHIP

printer off, and then on again. If the error persists, replace the HP Jetdirect print

 

 

server.

 

 

 

07

AUTHENTICATION FAILED

Print server could not access the network because of an authentication error. The

 

 

error depends on the authentication method used.

 

 

Verify the authentication method and settings.

 

 

 

08

LAN ERROR - INFINITE

Network congestion problem.

DEFERRAL

 

 

 

 

08

AUTHENTICATION IN

Link-level authentication is in progress.

PROGRESS

 

 

 

 

09

SCANNING FOR SSID

(802.11 Wireless) The print server is scanning on all channels for devices on the

 

 

specified SSID (network name). Check your specified SSID, or check status of the

 

 

access point (Infrastructure mode) or other wireless devices.

 

 

The print server continues to scan for the specified SSID.

 

 

 

09

LAN ERROR - BABBLE

Check the network connections. If the connections are intact, run the self-test by

 

 

turning the printer off, and then on again. If the error persists, replace the print server.

 

 

0A LAN ERROR - NO SQE

(Ethernet) Check the network connections. If the connections are intact, run the self-

 

 

test by turning the print server off, and then on again. If the error persists, replace the

 

 

print server.

 

 

0C LAN ERROR - RECEIVER OFF

Check the cabling and connectors on your Ethernet network. If you cannot find a

 

 

problem with your network cabling, run the self-test by turning the printer off, and then

 

 

on again. If the error persists, there might be a problem with the HP Jetdirect print

 

 

server.

 

 

0D LAN ERROR - TRANSMITTER

Check the cabling and connectors on your Ethernet network. If you cannot find a

OFF

problem with your network cabling, run the self-test by turning the printer off, and then

 

 

on again. If the error persists, there might be a problem with the HP Jetdirect print

 

 

server.

 

 

0E LAN ERROR - LOSS OF

Check the network connections. If the connections are intact, run the self-test: turn

CARRIER

the printer off, and then on again. If the error persists, replace the HP Jetdirect print

 

 

server.

 

 

 

10

LAN ERROR - UNDERFLOW

(Ethernet) Check the cabling and connectors on your network. If you cannot find a

 

 

problem with your network cabling, run the self-test by turning the printer off, and then

 

 

on again. If the error persists, there might be a problem with the HP Jetdirect print

 

 

server.

 

 

 

ENWW

HP Jetdirect configuration page 153