Table 8-13Error messages (continued)

Error Code and Message

Description

 

 

1E FAIL RESERVING PRINTER

The SPX connection to the print server was lost when the HP Jetdirect print server

NUM

attempted to reserve the printer number. Can indicate a network or print server

 

problem. Verify all cables and routers are functioning correctly. Try restarting the print

 

server.

 

 

1F ERR NEGOTIATING BUFFER

Failure detected when selecting the buffer size to use when reading print data from

SIZE

the file server. Can indicate a network problem.

 

When the HP Jetdirect print server is configured for multiple file servers, the error is

 

displayed on the configuration page only if none of the file servers successfully

 

connected.

 

 

20 UNABLE TO LOGIN

Failure detected when the HP Jetdirect print server tried to log onto the file server.

 

Can be caused if the print server object does not exist on the file server, or when a

 

security check prevents the print server from logging in.

 

Verify the file server name and print server object name are correct. Use PCONSOLE

 

to erase the print server object password, and create a new print server object.

 

When the HP Jetdirect print server is configured for multiple file servers, the error is

 

only displayed on the configuration page if none of the file servers made the

 

connection.

 

 

21 UNABLE TO SET PASSWORD

Failure detected when the print server tried to set the print server object password. (If

 

the HP Jetdirect print server is able to log in without a password, it sets the password

 

automatically.) Indicates a networking or security problem. Create a new print server

 

object.

 

When multiple file servers are configured, the error is displayed on the configuration

 

page only if none of the file servers successfully connected.

 

 

22 UNABLE TO CONNECT TO

Queue server mode error. Print server could not establish an NCP connection to the

SERVER

file server. Verify the correct file servers are connected.

 

When multiple file servers are configured, the error is only displayed on the

 

configuration page if none of the file servers successfully connected.

 

 

23 UNABLE TO ATTACH TO

Failure detected when the HP Jetdirect print server tried to attach to one of the

QUEUE

queues assigned to the print server object. Can occur if no servers are allowed to

 

attach to this queue, or if there is a networking or security problem. Use PCONSOLE

 

to verify servers can attach to the queue, to delete the print server object from the list

 

of queue servers (to have the the HP Jetdirect print server service other queues), or

 

to delete the queue and create a new one (add the print server object to the list of

 

queue servers).

 

When the HP Jetdirect print server is configured for multiple file servers, the error is

 

only displayed on the configuration page if none of the file servers made the

 

connection.

 

 

24 PSERVER CLOSED

The NetWare print server requested a termination of the connection with the

CONNECTION

HP Jetdirect print server. No error exists or is indicated. Verify the NetWare print

 

server is running, and restart it if necessary.

 

 

25 DISCONNECTING - SPX

The SPX connection to the print server was lost after the connection was made.

TIMEOUT

Indicates a possible network or print server problem. Verify all cables and routers are

 

functioning correctly. Restart the print server.

 

 

26 UNKNOWN NCP RETURN

Print server encountered an unexpected fatal error after successfully connecting to

CODE

the file server. A number of failures could produce this error message, including a

 

downed file server or a network router failure.

 

 

27 UNEXPECTED PSERVER DATA

The HP Jetdirect print server received data without providing permission. Indicates a

RCVD

possible print server or software problem.

 

 

ENWW

HP Jetdirect configuration page 155