B-2

Before You Call HP

 

 

 

 

 

Information

For your computer

 

 

 

 

IDE controller settings

Primary / Secondary / Other

 

 

IRQ _______

 

 

I/O base address _______

 

 

Master in use?_______

 

 

Slave in use?_______

 

 

 

 

Other IDE devices in your

 

 

computer system?

 

 

yes/no (If yes, list them)

 

 

 

 

 

IDE adapter board brand/model, if

 

 

any

 

 

 

 

Where to Find This Information

CD-Writer Plus drive model

The CD-Writer Plus drive model number appears on a small sticker on

the underneath side of the tray of the CD-Writer Plus drive, as well as

on the box. Example: 8100i (internal)

Drive firmware version

In Windows 95, the drive firmware version and model number (above) appear in the CD-ROM settings. Right-click on the My Computer icon, select Properties, select the Device Manager tab, double-click on CDROM. Double-click on the CD-Writer Plus drive, and then click on the Settings tab. Example: Firmware revision 1.00

In Windows NT, the drive firmware version and model number (above) appears in the CD-ROM settings. Open the Control Panel. Click on SCSI. Scroll down the list, double-click on ATAPI. Double-click on the CD- Writer Plus drive, and then click on the Settings tab. Example: Firmware

revision 1.00

Drive serial number

The CD-Writer Plus drive serial number appears on the main label on the top of the drive. See page 1-7 or page 1-24. It also appears on the underside of the CD tray.