3-2

Common Symptoms

Common Symptoms

Now your computer won’t boot up! (see page 1-35)

Not sure which drive letter was assigned to the CD-Writer Plus? (see page 1-36)

The CD-Writer Plus drive doesn’t show up in My Computer or Explorer. (see page 1-36)

The device that is sharing the IDE data cable with my CD-Writer Plus drive doesn’t show up in Explorer or doesn’t work any more. (see page 1-36)

The computer is trying to boot up from the CD-Writer Plus drive or receiving “Invalid Media” error message. (see page 3-3)

Copying directly from one CD to another doesn’t work. (see page 3-3)

Audio sounds poor. (see page 3-3)

Video is choppy. (see page 3-4)

Applications cannot locate the CD in the CD-Writer Plus drive. (see page 3-4)

Unable to see the CD label or all the sessions/files on the CD in Windows Explorer. (see page 3-5)

Lost power to the computer or had to press CTRL-ALT-DEL while writing to the CD! (see page 3-5)

Buffer underrun error messages. (see page 3-6)

Hard Drive compression software. (see page 3-6)

Achieving optimal performance. (see page 3-6)

Known compatibility problems. (see page 3-7)

Checking for resource conflicts. (see page 3-7)

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HP C4392-90100 manual Common Symptoms