Solutions to Some Common Symptoms

3-7

■If your computer has a power-management feature, disable it (see the manual that came with your computer).

■Run SCANDISK.EXE and DEFRAG.EXE periodically on your hard drive (see your Windows manual for more information). These programs improve access times to the hard drive, which will help improve system performance while writing to and reading from the CD-Writer Plus drive.

■A small number of older hard drives are designed with a built-in interrupt loop that may cause a buffer underrun. If you are unable to resolve buffer underruns by any other means, contact your hard drive manufacturer to find out if this is the case for your hard drive.

Known compatibility problems.

■Check the Readme file that came with the CD-Writer Plus drive for additional information.

■Check the web site listed on page B-5 for the most recent information.

Checking for resource conflicts.

In rare cases, your computer’s IDE controller may be having a resource conflict where another device is trying to use the IDE controller’s I/O base address or interrupt request channel (IRQ). To check for this type of conflict:

■In Windows 95, right-click on the My Computer icon, select Properties, select the Device Manager tab, and double-click on CD- ROM, if the list is not already expanded. A yellow exclamation mark over the controller’s icon confirms that the controller has the same or conflicting settings as another device installed on your system. Resolve this conflict by assigning a unique IRQ and I/O base address to the other device.

■In Windows NT, if this type of conflict is present, you will see an error message when you start up Windows NT. Follow the directions in the error message box.

Solving Problem 3: Chapter