If You Have Problems

1-35

If You Have Problems

Did you read the Install Recommendation? (see page 1-4 if you

installed in an empty drive bay, or page 1-21 if you replaced a

CD-ROM)

There are many factors that need to be taken into consideration when installing an IDE device. By reading the Install Recommendation, you will know how to install successfully without needing to evaluate the technical details.

Can’t find the IDE controller in your computer?

Check the manual that came with your computer or call the computer manufacturer for assistance. The IDE controller may be located on the motherboard or a daughter board. It may be hard to find because it is behind some other component inside your computer such as the power supply. Or, your computer may not have a connector attached for access to the IDE controller. DO NOT ATTACH THE CD-WRITER PLUS DRIVE TO A SOUND BOARD’S IDE CONTROLLER. Do not use the Colorado IDE Adapter board as an alternate IDE controller for the CD-Writer Plus.

Now your computer won’t boot up!

Turn your computer off and then back on.

Turn off and unplug your computer. Double-check each connector along the data cable and straighten any bent pins. The connectors are inserted properly when all pins are covered and the colored stripe on the side of the data cable lines up with PIN-1 of each connector.

Is the power cable attached correctly to each device?

If you are sharing the IDE data cable between the CD-Writer Plus drive and another device, did you change the data-cable (middle/end) connector attached to the device that was already inside your computer? Did you follow the Install Recommendation’s instructions for determining the jumper setting on page 1-4 (installation in an empty drive bay) or page 1-21 (CD-ROM replacement)?

If you changed the data-cable connector location, change it back to the original position. The other device may be jumpered to Cable- select rather than Master or Slave. If this is true, the location of the data-cable connector (middle/end) is very important.

Writer Plus

Chapter 1:

and Software

Installing CD-

 

 

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HP C4392-90100 If You Have Problems, Can’t find the IDE controller in your computer?, Now your computer won’t boot up