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HP CM1410, CE862A manual Enww

Models: CM1410 CE862A

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206 Chapter 12 Manage and maintain the product

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HP CM1410, CE862A manual Enww

Contents

User Guide Page HP LaserJet Pro CM1410 Color MFP Series Copyright and License Trademark CreditsConventions used in this guide Iv Conventions used in this guide Table of contents Use the product with Mac 101 107121 129183 207 263 251253 265267 283 Xiv Product basics Product is available in the following configurations Product comparisonEnvironmental features Accessibility features Product views Front viewBack view Interface ports Serial number and model number location Control panel layout 10 9 8 Buttons on the Home screenControl panel help system Enww Control panel menus Setup Menu Reports menu Menu item DescriptionQuick Forms menu Menu item Sub-menu item DescriptionFax Setup menu Menu item Sub-menu item DescriptionDial Prefix Private Receive System Setup menu PowerSave Time Sleep Delay Off User-Defined Low Black Service menu Run Fax TestFirmware Network Setup menu Wi-Fi Protected SetupFunction specific menus Copy MenuFax Menu Function specific menusFax Activity Log Print Log Now Scan Menu USB Flash DriveOn the USB flash drive Scan to USB Drive Software for Windows Select the correct printer driver for Windows Supported operating systems for WindowsSupported printer drivers for Windows HP PCL 6 driver descriptionHP UPD PCL 5 driver description Click Properties or Preferences Change print job settingsPrint Printing PreferencesChange printer-driver settings for Windows Change the default settings for all print jobsChange the product configuration settings Remove software for Windows Windows XPWindows Vista and Windows Other Windows components and utilities Supported utilities for WindowsSoftware for other operating systems SoftwareEnww Use the product with Mac Supported operating systems for Mac Install software for Mac operating systemsSoftware for Mac Supported printer drivers for MacInstall software for Mac computers on a wired network Configure the IP addressInstall the software Install software for Mac computers on a wireless network Connect the product to a wireless network using WPSConnect the product to a wireless network using a USB cable Remove software from Mac operating systems Change printer-driver settings for MacPrint jobs Settings Mac OS X 10.5Software for Mac computers HP Utility for MacSupported utilities for Mac Print with Mac Cancel a print job with MacCreate and use printing presets with Mac Change the paper size and type with MacPrint a cover page with Mac Create a printing presetUse printing presets Use watermarks with MacPrint multiple pages on one sheet of paper with Mac Print on both sides of the page duplex printing with MacSet the color options with Mac Use the Services menu with Mac Select the Device Maintenance tabFax with Mac Scan with Mac Connect the product Supported network operating systems Printer sharing disclaimerCD installation Connect with USBConnect to a network Install the product on a wired networkConfigure the IP address Supported network protocolsInstall the product on a wireless network Install the softwareConnect the product to a wireless network using WPS Connect the product to a wireless network using a USB cableDisconnect from the wireless network Reduce interference on a wireless networkAdvanced wireless setup Wireless communication modesWireless security Configure IP network settings View or change network settingsConnect the product to an ad-hoc wireless network Set or change the product password Link speed and duplex settings Setting DescriptionEnww Paper and print media Understand paper use Special paper guidelinesMedia type Media type Do not Size Dimensions Change the printer driver to match the paper type and sizeSupported paper sizes Paper type Weight Capacity1 Paper orientation Supported paper types and tray capacityLoad the input tray Load the input tray Enww Load the document feeder Configure the tray Configure the trayPaper use Configure the product Print Print tasks Cancel a print job Basic print tasks with Windows Open the printer driver with WindowsGet help for any printing option with Windows Save custom print settings for reuse with Windows Change the number of print copies with WindowsUse a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Print tasks Improve print quality with Windows Select the page size with WindowsSelect a custom page size with Windows Select the paper type with WindowsSelect the paper tray with Windows Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Set color options with Windows Additional print tasks with Windows Print colored text as black grayscale with WindowsPrint on preprinted letterhead or forms with Windows Enww Print on special paper, labels, or transparencies Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size Enww Add a watermark to a document with Windows Create a booklet with WindowsEnww Enww Walk-up USB printing JpegEnww Color Adjust color Change the color theme for a print jobChange the color options Halftone Manual color optionsEdge Control Neutral GraysUse the HP EasyColor option for Windows Match colors Color Copy Use copy functions One-touch copyMultiple copies Copy a multiple-page original Copy identification cards Cancel a copy job Reduce or enlarge a copyCollate a copy job Copy settings Make color or black and white copiesChange copy quality Check the scanner glass for dirt and smudges Adjust the lightness or darkness for copies Set the paper size and type for copying on special paper Define custom copy settingsRestore copy default settings Print or copy edge-to-edgeCopy photos Copy mixed size originals Copy on both sides manually duplex Enww Scan Use scan functions Scan by using HP Scan software WindowsScan by using other software Scan methodsCancel a scan Scan by using optical character recognition OCR softwareScan from a WIA-compliant program Scan settings Scanner resolution and colorResolution and color guidelines Setting Recommended useColor Scan quality Scan a photo Enww 11 Fax Connect fax to a telephone line Set up faxInstall and connect the hardware Connect additional devicesSet up fax Enww Set up fax with a telephone answering machine Set up fax with an extension phoneUse the control panel to set the fax time, date, and header Configure fax settingsSetup for stand-alone fax Use of common localized letters in fax headersUse the HP Fax Setup Wizard Use phone-book data from other programs Use the phone bookUse the control panel to create and edit the fax phone book Delete phone book entriesUse speed dials Create and edit speed-dial entriesDelete speed-dial entries Manage group-dial entries Create and edit group-dial entriesDelete group-dial entries Set special dialing symbols and options Set fax settingsSend fax settings Set the dial-tone detectionSet tone-dialing or pulse-dialing Set the redial-on-communication-error optionSet autoredial and the time between redials Set the redial-on-busy optionSet resolution settings Set light/dark and resolutionSet the default light/dark contrast setting Set the default resolution settingReceive fax settings Set billing codesSet fax forwarding Set the answer mode Block or unblock fax numbersType of telephone line Recommended rings-to-answer setting Set the number of rings-to-answerSet distinctive ring Set fax reprint settings Use autoreduction for incoming faxesSet the alarm volume, phone-line volume, and ring volume Set the fax sounds volumeSet the private receive feature Set stamp-received faxesSet fax polling Fax software Cancel a faxUse fax Delete faxes from memoryUse fax on a DSL, PBX, or Isdn system DSLSend a fax Use fax on a VoIP serviceFax memory Fax from the flatbed scannerFax from the document feeder Use speed dials and group-dial entries Send a fax from the software Send a fax from the softwareSend a fax with confirmation Schedule a fax to be sent laterUse access codes, credit cards, or calling cards Send faxes internationallyReceive a fax Print a faxReceive faxes when fax tones are audible on the phone line Solve fax problems Fax troubleshooting checklistSolve fax problems Fax error messages Fax receive error Redial pendingCanceling the fax send Fax Send errorCanceling the fax receive Fax storage is fullNo dial tone No fax answerNo fax detected View and interpret fax error codes Troubleshoot fax codes and trace reportsCode number Description Print all fax reports Fax logs and reportsFax trace report Print individual fax reportsSet the fax-error-correction mode Change error correction and fax speedSet the fax error report Change the fax speedSolve problems sending faxes An error message displays on the control panelCommunication error. message appears No dial tone Fax is busy. message appearsNo fax answer. message appears Document feeder paper jamFax storage is full. message appears Scanner error Faxes can be received, but not sentUnable to use fax functions from the control panel Unable to use speed dialsUnable to use group dials Enww Fax has a dedicated phone line Solve problems receiving faxesFax does not respond An answering machine is connected to the productAnswer Mode setting is set to the Manual setting Telephone handset is connected to the productVoice mail is available on the fax line Product is connected to a DSL phone service Product uses a fax over IP or VoIP phone serviceNo fax detected. message appears Select the Print Log Now option Fax is received but does not print Sender receives a busy signalPrivate Receive feature is on Handset is connected to the productNo dial tone Cannot send or receive a fax on a PBX linePhone line splitter is being used Solve general fax problems Faxes are sending slowlyFax quality is poor Fax cuts off or prints on two pagesRegulatory information and warranties Manage and maintain the product Print information pages Status Use the HP ToolboxFX softwareView the HP ToolboxFX Event logFax Fax ReceiveFax phone book Enww Fax receive log HelpFax send log Block FaxesSystem Settings Device InformationPrint Quality Paper SetupSystem setup Print DensityDevice polling Print SettingsNetwork Settings PrintingFeatures Use the HP Embedded Web ServerOpen the HP Embedded Web Server Use HP Web Jetadmin software Product security featuresAssign a system password Set sleep mode Economy settingsPowersave modes Archive printManage supplies and accessories Print when a cartridge is at estimated end of lifeSupplies messages HP policy on non-HP print cartridges Manage print cartridgesPrint-cartridge storage HP fraud hotline and Web siteReplacement instructions Print cartridge layoutReplace the print cartridges Enww Enww Enww Enww Clean the scanner glass strip and platen Clean the productClean the paper path Clean the paper path from the product control panelClean the document feeder pickup rollers and separation pad Clean the touch screen Product updates Enww Solve problems Self help Check the control panel for error messages Problem-solving checklistCheck that the product power is on Test print functionalityTest the fax receiving functionality Test copy functionalityTest the fax sending functionality Try sending a print job from a computerRestore the factory-set defaults Factors that affect product performanceInterpret control-panel messages Control panel message typesControl panel messages Error Turn off then on Scanner ErrorFan Error, Turn off then on Canceled scan. Clear documentCyan in wrong position Device error, press OKCyan Cartridge Low Cyan Very LowDocument feeder jam Engine Communication ErrorEngine error. Press OK to continue Document feeder jam. Clear and reloadRedial pending Invalid driver Press OK Install color cartridgeFit to Page on flatbed only Invalid entryMode, OK to start Load Tray 1, Plain Size / CleaningLoad Tray 1 Type SIZE, Press OK to use available media Magenta Cartridge LowNo dial tone Scanning error Cannot connect Print failure, press OK. If error repeatsScanner error #, Turn off then on Settings clearedYellow in wrong position Yellow Very LowProduct picks up multiple sheets of paper Paper feeds incorrectly or becomes jammedProduct does not pick up paper Prevent paper jamsClear jams Jam locationsClear jams from the document feeder Clear jams from the input tray Enww Enww Enww Clear jams from the output bin Change the paper type setting for Mac Use the correct paper type setting in the printer driverChange the paper type setting for Windows Improve print qualityAdjust color settings in the printer driver Change the color theme for a print jobChange the color options Enww Use paper that meets HP specifications Print a cleaningCalibrate the product to align the colors Type of print cartridge Steps to resolve the problem Check the print cartridgesPrint the Supplies Status Interpret the Print Quality Inspect the print cartridge for damageSection Print-cartridge Use the printer driver that best meets your printing needs Repeating defectsHP PCL 6 driver Improve print quality for copies HP UPD PS driverProduct does not print or it prints slowly Product does not printProduct prints slowly Solve walk-up USB printing problems File does not print from the USB storage accessorySolve network problems Solve connectivity problemsSolve direct-connect problems Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Computer is unable to communicate with the productSolve wireless network problems Wireless connectivity checklistEnww Cannot connect more computers to the wireless product Network does not appear in the wireless networks listWireless network is not functioning Product software problems Problem SolutionPrinters folder Solve common Mac problems Printer driver is not listed in the Print & Fax listPrint job was not sent to the product that you wanted Software troubleshooting Hardware troubleshootingEnww Supplies and accessories Print cartridges Order parts, accessories, and suppliesPart numbers Cables and interfacesService and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge End User License Agreement TransferEnww OpenSSL Customer support Repack the product Enww Product specifications Physical specifications Product Height Depth Width WeightRecommended Operating Storage Regulatory information Environmental product stewardship program Power consumptionFCC regulations Protecting the environmentHP LaserJet print supplies Paper usePlastics Return and recycling instructionsNon-U.S. returns PaperMaterial restrictions Shipping Residents of Alaska and HawaiiEnww Declaration of Conformity Supplementary InformationBoise, Idaho USA SeptemberFor regulatory topics only Regulatory information Declaration of Conformity wireless models Vcci statement Japan Power cord instructions Safety statementsLaser safety Power cord statement JapanEMC statement Korea Laser statement for Finland GS statement GermanyEnww New Zealand Telecom Statements Additional statements for telecom fax productsEU Statement for Telecom Operation Additional FCC statement for telecom products USTelephone Consumer Protection Act US Industry Canada CS-03 requirementsEnww Additional statements for wireless products Korean statement Taiwan statement Enww Index USBDSL Help IsdnMsds PBX WIA TCP/IP WPS Page CE861-90907* *CE861-90907