HP CM1410, CE862A manual Print failure, press OK. If error repeats, Turn off then on, Replace color

Models: CM1410 CE862A

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Table 13-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

No fax detected.

The product answered the incoming call but

Allow the product to retry receiving the fax.

 

did not detect that a fax machine was calling.

Open the Service menu, and touch the Fax

 

 

 

 

Service button. Touch the Run Fax Test

 

 

button. This test verifies that the phone cord

 

 

is connected to the correct port and that the

 

 

phone line has a signal. The product prints a

 

 

report with the results.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

Print failure, press OK. If error repeats,

The product could not print the current page

Touch the OK button to clear the message.

turn off then on.

because of its complexity.

 

 

 

 

Replace [color]

The print cartridge is at the end of its useful

To ensure optimal print quality, HP

 

life, and the At Very Low menu item in the

recommends replacing the print cartridge at

 

System Setup menu is set to Stop.

this point. You can continue printing until you

 

 

notice a decrease in print quality. Actual

 

 

cartridge life may vary.

 

 

Once an HP supply has reached “very low”,

 

 

HP's premium Protection Warranty on that

 

 

supply has ended. All print defects or

 

 

cartridge failures incurred when an HP supply

 

 

is used in continue at very low mode will not

 

 

be considered to be defects in materials or

 

 

workmanship in the supply under the HP Print

 

 

Cartridge Warranty Statement.

 

 

 

Scanner error #, Turn off then on

The product has experienced an error in the

Turn off the power by using the power switch,

 

scanner sub-assembly area.

wait at least 30 seconds, and then turn on the

 

 

power and wait for the product to initialize.

 

 

Do not open the scanner lid until the

 

 

initialization process is complete.

 

 

If a surge protector is being used, remove it.

 

 

Plug the product directly into the wall socket.

 

 

Use the power switch to turn the product on.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

Scanner reserved for PC scan

A computer is using the product to create a

Wait until the computer scan has finished, or

 

scan.

cancel the scan from the computer software,

 

 

or touch the Cancel button.

Scanning error Cannot connect

The product cannot transmit scan information

 

to a computer.

Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again.

Settings cleared

The product has cleared job settings.

Re-enter any appropriate job settings.

 

 

 

Used [color] installed, to accept press OK

A used color printer cartridge has been

Touch the OK button to return to the Ready

 

installed or moved.

state.

 

 

 

Yellow Cartridge Low

The print cartridge is nearing the end of its

Printing can continue, but consider having a

 

useful life.

replacement supply on hand.

 

 

 

220 Chapter 13 Solve problems

ENWW

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HP CM1410, CE862A manual Print failure, press OK. If error repeats, Replace color, Scanner error #, Turn off then on