Table 13-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

Canceled send. Clear document

You touched the Cancel button while

faxing to cancel the current job while pages were feeding from the document feeder. The cancel process does not automatically clear the document feeder.

Remove the jammed item. Then, clear the items in the document feeder tray and start over.

Communication error.

A fax communication error occurred between

Allow the product to retry sending the fax.

 

the product and the sender or receiver.

Unplug the product telephone cord from the

 

 

wall, plug in a telephone, and try making a

 

 

call. Plug the product phone cord into a jack

 

 

for another phone line.

 

 

Try a different phone cord.

 

 

Set the Fax Speed option to the Slow(V.29)

 

 

setting or disable the Fast(V.34) setting.

 

 

Turn off the Error Correction feature to

 

 

prevent automatic error correction.

 

 

NOTE: Turning off the Error Correction

 

 

feature can reduce image quality.

 

 

Print the Fax Activity Log report from the

 

 

control panel to determine if the error occurs

 

 

with a specific fax number.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

Cyan Cartridge Low

The print cartridge is nearing the end of its

Printing can continue, but consider having a

 

useful life.

replacement supply on hand.

 

 

 

Cyan in wrong position

The print cartridge is installed in the incorrect

Make sure that each print cartridge is

 

slot.

installed in the correct slot. From front to

 

 

back, the print cartridges are installed in this

 

 

order: black, cyan, magenta, and yellow.

 

 

 

Cyan Very Low

The print cartridge is at the end of its useful

To ensure optimal print quality, HP

 

life, and the At Very Low menu item in the

recommends replacing the print cartridge at

 

System Setup menu is set to Continue.

this point. You can continue printing until you

 

 

notice a decrease in print quality. Actual

 

 

cartridge life may vary.

 

 

Once an HP supply has reached “very low”,

 

 

HP's premium Protection Warranty on that

 

 

supply has ended. All print defects or

 

 

cartridge failures incurred when an HP supply

 

 

is used in continue at very low mode will not

 

 

be considered to be defects in materials or

 

 

workmanship in the supply under the HP Print

 

 

Cartridge Warranty Statement.

 

 

 

Device error, press OK

Generic engine error.

This is a warning message only. Job output

 

 

might be affected.

 

 

 

Device is busy. Try again later

The product is currently in use.

Wait for the product to finish the current job,

 

 

or to finish initializing.

 

 

 

214 Chapter 13 Solve problems

ENWW

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HP CM1410, CE862A manual Cyan Cartridge Low, Cyan in wrong position, Cyan Very Low, Device error, press OK