User Guide
Page
HP LaserJet Pro CM1410 Color MFP Series
Copyright and License
Trademark Credits
Conventions used in this guide
Iv Conventions used in this guide
Table of contents
Use the product with Mac
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107
121
129
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207
263
251
253
265
267
283
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Product basics
Product is available in the following configurations
Product comparison
Environmental features
Accessibility features
Product views
Front view
Back view
Interface ports
Serial number and model number location
Control panel layout
10 9 8
Buttons on the Home screen
Control panel help system
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Control panel menus
Setup Menu
Reports menu
Menu item Description
Quick Forms menu
Menu item Sub-menu item Description
Fax Setup menu
Menu item Sub-menu item Description
Dial Prefix
Private Receive
System Setup menu
PowerSave Time Sleep Delay Off
User-Defined Low Black
Service menu
Run Fax Test
Firmware
Network Setup menu
Wi-Fi Protected Setup
Function specific menus
Copy Menu
Fax Menu
Function specific menus
Fax Activity Log Print Log Now
Scan Menu
USB Flash Drive
On the USB flash drive
Scan to USB Drive
Software for Windows
Select the correct printer driver for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
HP PCL 6 driver description
HP UPD PCL 5 driver description
Click Properties or Preferences
Change print job settings
Print
Printing Preferences
Change printer-driver settings for Windows
Change the default settings for all print jobs
Change the product configuration settings
Remove software for Windows
Windows XP
Windows Vista and Windows
Other Windows components and utilities
Supported utilities for Windows
Software for other operating systems
Software
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Use the product with Mac
Supported operating systems for Mac
Install software for Mac operating systems
Software for Mac
Supported printer drivers for Mac
Install software for Mac computers on a wired network
Configure the IP address
Install the software
Install software for Mac computers on a wireless network
Connect the product to a wireless network using WPS
Connect the product to a wireless network using a USB cable
Remove software from Mac operating systems
Change printer-driver settings for Mac
Print jobs Settings
Mac OS X 10.5
Software for Mac computers
HP Utility for Mac
Supported utilities for Mac
Print with Mac
Cancel a print job with Mac
Create and use printing presets with Mac
Change the paper size and type with Mac
Print a cover page with Mac
Create a printing preset
Use printing presets
Use watermarks with Mac
Print multiple pages on one sheet of paper with Mac
Print on both sides of the page duplex printing with Mac
Set the color options with Mac
Use the Services menu with Mac
Select the Device Maintenance tab
Fax with Mac
Scan with Mac
Connect the product
Supported network operating systems
Printer sharing disclaimer
CD installation
Connect with USB
Connect to a network
Install the product on a wired network
Configure the IP address
Supported network protocols
Install the product on a wireless network
Install the software
Connect the product to a wireless network using WPS
Connect the product to a wireless network using a USB cable
Disconnect from the wireless network
Reduce interference on a wireless network
Advanced wireless setup
Wireless communication modes
Wireless security
Configure IP network settings
View or change network settings
Connect the product to an ad-hoc wireless network
Set or change the product password
Link speed and duplex settings
Setting Description
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Paper and print media
Understand paper use
Special paper guidelines
Media type
Media type Do not
Size Dimensions
Change the printer driver to match the paper type and size
Supported paper sizes
Paper type Weight Capacity1 Paper orientation
Supported paper types and tray capacity
Load the input tray
Load the input tray
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Load the document feeder
Configure the tray
Configure the tray
Paper use Configure the product Print
Print tasks
Cancel a print job
Basic print tasks with Windows
Open the printer driver with Windows
Get help for any printing option with Windows
Save custom print settings for reuse with Windows
Change the number of print copies with Windows
Use a printing shortcut with Windows
Create printing shortcuts
Select an existing shortcut as a base Print tasks
Improve print quality with Windows
Select the page size with Windows
Select a custom page size with Windows
Select the paper type with Windows
Select the paper tray with Windows
Print on both sides duplex with Windows
Print multiple pages per sheet with Windows
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Select page orientation with Windows
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Set color options with Windows
Additional print tasks with Windows
Print colored text as black grayscale with Windows
Print on preprinted letterhead or forms with Windows
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Print on special paper, labels, or transparencies
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Print the first or last page on different paper with Windows
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Scale a document to fit page size
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Add a watermark to a document with Windows
Create a booklet with Windows
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Walk-up USB printing
Jpeg
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Color
Adjust color
Change the color theme for a print job
Change the color options
Halftone
Manual color options
Edge Control
Neutral Grays
Use the HP EasyColor option for Windows
Match colors
Color
Copy
Use copy functions
One-touch copy
Multiple copies
Copy a multiple-page original
Copy identification cards
Cancel a copy job
Reduce or enlarge a copy
Collate a copy job
Copy settings
Make color or black and white copies
Change copy quality
Check the scanner glass for dirt and smudges
Adjust the lightness or darkness for copies
Set the paper size and type for copying on special paper
Define custom copy settings
Restore copy default settings
Print or copy edge-to-edge
Copy photos
Copy mixed size originals
Copy on both sides manually duplex
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Scan
Use scan functions
Scan by using HP Scan software Windows
Scan by using other software
Scan methods
Cancel a scan
Scan by using optical character recognition OCR software
Scan from a WIA-compliant program
Scan settings
Scanner resolution and color
Resolution and color guidelines
Setting Recommended use
Color
Scan quality
Scan a photo
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11 Fax
Connect fax to a telephone line
Set up fax
Install and connect the hardware
Connect additional devices
Set up fax
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Set up fax with a telephone answering machine
Set up fax with an extension phone
Use the control panel to set the fax time, date, and header
Configure fax settings
Setup for stand-alone fax
Use of common localized letters in fax headers
Use the HP Fax Setup Wizard
Use phone-book data from other programs
Use the phone book
Use the control panel to create and edit the fax phone book
Delete phone book entries
Use speed dials
Create and edit speed-dial entries
Delete speed-dial entries
Manage group-dial entries
Create and edit group-dial entries
Delete group-dial entries
Set special dialing symbols and options
Set fax settings
Send fax settings
Set the dial-tone detection
Set tone-dialing or pulse-dialing
Set the redial-on-communication-error option
Set autoredial and the time between redials
Set the redial-on-busy option
Set resolution settings
Set light/dark and resolution
Set the default light/dark contrast setting
Set the default resolution setting
Receive fax settings
Set billing codes
Set fax forwarding
Set the answer mode
Block or unblock fax numbers
Type of telephone line Recommended rings-to-answer setting
Set the number of rings-to-answer
Set distinctive ring
Set fax reprint settings
Use autoreduction for incoming faxes
Set the alarm volume, phone-line volume, and ring volume
Set the fax sounds volume
Set the private receive feature
Set stamp-received faxes
Set fax polling
Fax software
Cancel a fax
Use fax
Delete faxes from memory
Use fax on a DSL, PBX, or Isdn system
DSL
Send a fax
Use fax on a VoIP service
Fax memory
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software
Send a fax from the software
Send a fax with confirmation
Schedule a fax to be sent later
Use access codes, credit cards, or calling cards
Send faxes internationally
Receive a fax
Print a fax
Receive faxes when fax tones are audible on the phone line
Solve fax problems
Fax troubleshooting checklist
Solve fax problems
Fax error messages
Fax receive error
Redial pending
Canceling the fax send
Fax Send error
Canceling the fax receive
Fax storage is full
No dial tone
No fax answer
No fax detected
View and interpret fax error codes
Troubleshoot fax codes and trace reports
Code number Description
Print all fax reports
Fax logs and reports
Fax trace report
Print individual fax reports
Set the fax-error-correction mode
Change error correction and fax speed
Set the fax error report
Change the fax speed
Solve problems sending faxes
An error message displays on the control panel
Communication error. message appears
No dial tone
Fax is busy. message appears
No fax answer. message appears
Document feeder paper jam
Fax storage is full. message appears
Scanner error
Faxes can be received, but not sent
Unable to use fax functions from the control panel
Unable to use speed dials
Unable to use group dials
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Fax has a dedicated phone line
Solve problems receiving faxes
Fax does not respond
An answering machine is connected to the product
Answer Mode setting is set to the Manual setting
Telephone handset is connected to the product
Voice mail is available on the fax line
Product is connected to a DSL phone service
Product uses a fax over IP or VoIP phone service
No fax detected. message appears
Select the Print Log Now option
Fax is received but does not print
Sender receives a busy signal
Private Receive feature is on
Handset is connected to the product
No dial tone
Cannot send or receive a fax on a PBX line
Phone line splitter is being used
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Regulatory information and warranties
Manage and maintain the product
Print information pages
Status
Use the HP ToolboxFX software
View the HP ToolboxFX
Event log
Fax
Fax Receive
Fax phone book
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Fax receive log
Help
Fax send log
Block Faxes
System Settings
Device Information
Print Quality
Paper Setup
System setup
Print Density
Device polling
Print Settings
Network Settings
Printing
Features
Use the HP Embedded Web Server
Open the HP Embedded Web Server
Use HP Web Jetadmin software
Product security features
Assign a system password
Set sleep mode
Economy settings
Powersave modes
Archive print
Manage supplies and accessories
Print when a cartridge is at estimated end of life
Supplies messages
HP policy on non-HP print cartridges
Manage print cartridges
Print-cartridge storage
HP fraud hotline and Web site
Replacement instructions
Print cartridge layout
Replace the print cartridges
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Clean the scanner glass strip and platen
Clean the product
Clean the paper path
Clean the paper path from the product control panel
Clean the document feeder pickup rollers and separation pad
Clean the touch screen
Product updates
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Solve problems
Self help
Check the control panel for error messages
Problem-solving checklist
Check that the product power is on
Test print functionality
Test the fax receiving functionality
Test copy functionality
Test the fax sending functionality
Try sending a print job from a computer
Restore the factory-set defaults
Factors that affect product performance
Interpret control-panel messages
Control panel message types
Control panel messages
Error Turn off then on
Scanner Error
Fan Error, Turn off then on
Canceled scan. Clear document
Cyan in wrong position
Device error, press OK
Cyan Cartridge Low
Cyan Very Low
Document feeder jam
Engine Communication Error
Engine error. Press OK to continue
Document feeder jam. Clear and reload
Redial pending
Invalid driver Press OK
Install color cartridge
Fit to Page on flatbed only
Invalid entry
Mode, OK to start
Load Tray 1, Plain Size / Cleaning
Load Tray 1 Type SIZE, Press OK to use available media
Magenta Cartridge Low
No dial tone
Scanning error Cannot connect
Print failure, press OK. If error repeats
Scanner error #, Turn off then on
Settings cleared
Yellow in wrong position
Yellow Very Low
Product picks up multiple sheets of paper
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Prevent paper jams
Clear jams
Jam locations
Clear jams from the document feeder
Clear jams from the input tray
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Clear jams from the output bin
Change the paper type setting for Mac
Use the correct paper type setting in the printer driver
Change the paper type setting for Windows
Improve print quality
Adjust color settings in the printer driver
Change the color theme for a print job
Change the color options
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Use paper that meets HP specifications
Print a cleaning
Calibrate the product to align the colors
Type of print cartridge Steps to resolve the problem
Check the print cartridges
Print the Supplies Status
Interpret the Print Quality
Inspect the print cartridge for damage
Section Print-cartridge
Use the printer driver that best meets your printing needs
Repeating defects
HP PCL 6 driver
Improve print quality for copies
HP UPD PS driver
Product does not print or it prints slowly
Product does not print
Product prints slowly
Solve walk-up USB printing problems
File does not print from the USB storage accessory
Solve network problems
Solve connectivity problems
Solve direct-connect problems
Computer is using the incorrect IP address for the product
Computer or workstation might be set up incorrectly
Computer is unable to communicate with the product
Solve wireless network problems
Wireless connectivity checklist
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Cannot connect more computers to the wireless product
Network does not appear in the wireless networks list
Wireless network is not functioning
Product software problems
Problem Solution
Printers folder
Solve common Mac problems
Printer driver is not listed in the Print & Fax list
Print job was not sent to the product that you wanted
Software troubleshooting
Hardware troubleshooting
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Supplies and accessories
Print cartridges
Order parts, accessories, and supplies
Part numbers
Cables and interfaces
Service and support
Hewlett-Packard limited warranty statement
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Data stored on the print cartridge
End User License Agreement
Transfer
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OpenSSL
Customer support
Repack the product
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Product specifications
Physical specifications
Product Height Depth Width Weight
Recommended Operating Storage
Regulatory information
Environmental product stewardship program
Power consumption
FCC regulations
Protecting the environment
HP LaserJet print supplies
Paper use
Plastics
Return and recycling instructions
Non-U.S. returns
Paper
Material restrictions
Shipping Residents of Alaska and Hawaii
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Declaration of Conformity
Supplementary Information
Boise, Idaho USA
September
For regulatory topics only
Regulatory information
Declaration of Conformity wireless models
Vcci statement Japan Power cord instructions
Safety statements
Laser safety
Power cord statement Japan
EMC statement Korea Laser statement for Finland
GS statement Germany
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New Zealand Telecom Statements
Additional statements for telecom fax products
EU Statement for Telecom Operation
Additional FCC statement for telecom products US
Telephone Consumer Protection Act US
Industry Canada CS-03 requirements
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Additional statements for wireless products
Korean statement Taiwan statement
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Index
USB
DSL
Help
Isdn
Msds
PBX
WIA
TCP/IP
WPS
Page
CE861-90907* *CE861-90907