Control panel message

Description

Recommended action

 

 

 

 

 

 

No fax answer.

The receiving fax line did not answer. The

Allow the product to retry sending the fax.

Redial pending.

product attempts to redial after a few minutes.

Call the recipient to ensure that the fax

 

 

 

machine is on and ready.

 

 

Check that you are dialing the correct fax

 

 

number.

 

 

If the product continues to redial, unplug the

 

 

product telephone cord from the wall, plug in

 

 

a telephone, and try making a voice call.

 

 

Make sure that the phone cord from the wall

 

 

telephone jack is plugged into the line

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

port.

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

Try a different phone cord.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

 

 

 

No fax detected.

The product answered the incoming call but

Allow the product to retry receiving the fax.

 

did not detect that a fax machine was calling.

Try a different phone cord.

 

 

 

 

Plug the product phone cord into a jack for

 

 

another phone line.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

 

 

 

164 Chapter 11 Fax

ENWW