HP CE862A Document feeder jam. Clear and reload, Document feeder mispick. Reload, Door open

Table 13-1Control-panel messages (continued)

Control panel message	Description	Recommended action
Document feeder door is open.	The document feeder cover is open, or a	Make sure that the document feeder cover is
	sensor is malfunctioning.	closed.
		If the message persists, turn off the power by
		using the power switch, wait at least 30
		seconds, and then turn on the power and wait
		for the product to initialize.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.
Document feeder jam.	A piece of paper is jammed in the document	Clear the jam.
	feeder tray.
Document feeder jam. Clear and reload.	A piece of paper is jammed in the document	Clear the jam.
	feeder tray.	If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.

Document feeder mispick. Reload	The product did not pick up the paper in the
	document feeder.

Remove the paper from the document feeder tray, and then reload it.

If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box.

Door open	The print cartridge door is open.	Close the print cartridge door.
Engine Communication Error	The product has experienced an engine	Turn off the power by using the power switch,
	communication timeout error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.
Engine error. Press OK to continue.	The product experienced a print engine error.	This is a warning message only. Job output
		might be affected.
Fax is busy.	The fax line to which you were sending a fax	Call the recipient to ensure that the fax
Canceled send.	was busy. The product has canceled sending	machine is on and ready.
	the fax.	Check that you are dialing the correct fax
		number.
		Check that the Redial if Busy option is
		enabled.
		Open the Service menu, and touch the Fax
		Service button. Touch the Run Fax Test
		button. This test verifies that the phone cord
		is connected to the correct port and that the
		phone line has a signal. The product prints a
		report with the results.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.

ENWW Interpret control-panel messages 215