HP CM1410, CE862A Use the printer driver that best meets your printing needs, Repeating defects

3.Examine the surface of the green imaging drum on the bottom of the print cartridge.

CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems.

4.If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print cartridge.

5.If the imaging drum does not appear to be damaged, rock the print cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.

Repeating defects

If defects repeat at any of the following intervals on the page, a print cartridge might be damaged.

●22 mm

●27 mm

●29 mm

●76 mm

Use the printer driver that best meets your printing needs

You might need to use a different printer driver if the printed page has unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

HP PCL 6 driver	● Provided as the default driver. This driver is automatically installed unless you
	select a different one.
	● Recommended for all Windows environments
	● Provides the overall best speed, print quality, and product-feature support for
	most users
	● Developed to align with the Windows Graphic Device Interface (GDI) for the
	best speed in Windows environments
	● Might not be fully compatible with third-party and custom software programs
	that are based on PCL 5

236 Chapter 13 Solve problems ENWW