HP CM1410, CE862A manual Fax error messages

Fax error messages

Alert and warning messages appear temporarily and might require you to acknowledge the message by touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.

Control panel message	Description	Recommended action
Communication error.	A fax communication error occurred between	Allow the product to retry sending the fax.
	the product and the sender or receiver.	Unplug the product telephone cord from the
		wall, plug in a telephone, and try making a
		call. Plug the product phone cord into a jack
		for another phone line.
		Try a different phone cord.
		Set the Fax Speed option to the Slow(V.29)
		setting or disable the Fast(V.34) setting.
		Turn off the Error Correction feature to
		prevent automatic error correction.
		NOTE: Turning off the Error Correction
		feature can reduce image quality.
		Print the Fax Activity Log report from the
		control panel to determine if the error occurs
		with a specific fax number.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.
Document feeder door is open.	The cover at the top of the document feeder	Close the cover, and send the fax again.
Canceled fax.	is open, and the product cannot send the fax.
Fax is busy.	The fax line to which you were sending a fax	Call the recipient to ensure that the fax
Canceled send.	was busy. The product has canceled sending	machine is on and ready.
	the fax.	Check that you are dialing the correct fax
		number.
		Check that the Redial if Busy option is
		enabled.
		Open the Service menu, and touch the Fax
		Service button. Touch the Run Fax Test
		button. This test verifies that the phone cord
		is connected to the correct port and that the
		phone line has a signal. The product prints a
		report with the results.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.

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