Clean the touch screen | HP CM1410, CE862A manual

2.Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.

3.Close the document feeder cover.

Clean the touch screen

Clean the touch screen whenever it is necessary to remove fingerprints or dust. Wipe the touch screen gently with a clean, water-dampened, lint-free cloth.

CAUTION: Use water only. Solvents or cleaners can damage the touch screen. Do not pour or spray water directly onto the touch screen.

204 Chapter 12 Manage and maintain the product

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HP CM1410, CE862A manual Clean the touch screen

Contents

User Guide Page HP LaserJet Pro CM1410 Color MFP Series Copyright and License Trademark Credits Conventions used in this guide Iv Conventions used in this guide Table of contents Use the product with Mac 101 107 121 129 183 207 251 253263 265 267 283 Xiv Product basics Product is available in the following configurations Product comparison Environmental features Accessibility features Product views Front view Back view Interface ports Serial number and model number location Control panel layout 10 9 8 Buttons on the Home screen Control panel help system Enww Control panel menus Setup Menu Reports menu Menu item Description Quick Forms menu Menu item Sub-menu item Description Fax Setup menu Menu item Sub-menu item Description Dial Prefix Private Receive System Setup menu PowerSave Time Sleep Delay Off User-Defined Low Black Service menu Run Fax Test Firmware Network Setup menu Wi-Fi Protected Setup Function specific menus Copy Menu Fax Menu Function specific menus Fax Activity Log Print Log Now USB Flash Drive Scan MenuOn the USB flash drive Scan to USB Drive Software for Windows Supported operating systems for Windows Supported printer drivers for WindowsSelect the correct printer driver for Windows HP PCL 6 driver description HP UPD PCL 5 driver description Change print job settings PrintClick Properties or Preferences Printing Preferences Change the default settings for all print jobs Change printer-driver settings for WindowsChange the product configuration settings Windows XP Remove software for WindowsWindows Vista and Windows Supported utilities for Windows Software for other operating systemsOther Windows components and utilities Software Enww Use the product with Mac Install software for Mac operating systems Software for MacSupported operating systems for Mac Supported printer drivers for Mac Configure the IP address Install software for Mac computers on a wired networkInstall the software Connect the product to a wireless network using WPS Install software for Mac computers on a wireless networkConnect the product to a wireless network using a USB cable Change printer-driver settings for Mac Print jobs SettingsRemove software from Mac operating systems Mac OS X 10.5 HP Utility for Mac Software for Mac computersSupported utilities for Mac Cancel a print job with Mac Create and use printing presets with MacPrint with Mac Change the paper size and type with Mac Create a printing preset Use printing presetsPrint a cover page with Mac Use watermarks with Mac Print on both sides of the page duplex printing with Mac Print multiple pages on one sheet of paper with MacSet the color options with Mac Use the Services menu with Mac Select the Device Maintenance tab Fax with Mac Scan with Mac Connect the product Supported network operating systems Printer sharing disclaimer CD installation Connect with USB Install the product on a wired network Configure the IP addressConnect to a network Supported network protocols Install the product on a wireless network Install the software Connect the product to a wireless network using WPS Connect the product to a wireless network using a USB cable Disconnect from the wireless network Reduce interference on a wireless network Wireless communication modes Advanced wireless setupWireless security View or change network settings Configure IP network settingsConnect the product to an ad-hoc wireless network Set or change the product password Link speed and duplex settings Setting Description Enww Paper and print media Special paper guidelines Understand paper useMedia type Media type Do not Change the printer driver to match the paper type and size Size DimensionsSupported paper sizes Paper type Weight Capacity1 Paper orientation Supported paper types and tray capacity Load the input tray Load the input tray Enww Load the document feeder Configure the tray Configure the trayPaper use Configure the product Print Print tasks Cancel a print job Open the printer driver with Windows Basic print tasks with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Save custom print settings for reuse with WindowsUse a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Print tasks Improve print quality with Windows Select the page size with Windows Select the paper type with Windows Select a custom page size with WindowsSelect the paper tray with Windows Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Set color options with Windows Print colored text as black grayscale with Windows Additional print tasks with WindowsPrint on preprinted letterhead or forms with Windows Enww Print on special paper, labels, or transparencies Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size Enww Add a watermark to a document with Windows Create a booklet with Windows Enww Enww Walk-up USB printing Jpeg Enww Color Change the color theme for a print job Adjust colorChange the color options Manual color options Edge ControlHalftone Neutral Grays Use the HP EasyColor option for Windows Match colors Color Copy One-touch copy Use copy functionsMultiple copies Copy a multiple-page original Copy identification cards Cancel a copy job Reduce or enlarge a copy Collate a copy job Make color or black and white copies Copy settingsChange copy quality Check the scanner glass for dirt and smudges Adjust the lightness or darkness for copies Define custom copy settings Restore copy default settingsSet the paper size and type for copying on special paper Print or copy edge-to-edge Copy photos Copy mixed size originals Copy on both sides manually duplex Enww Scan Scan by using HP Scan software Windows Scan by using other softwareUse scan functions Scan methods Scan by using optical character recognition OCR software Cancel a scanScan from a WIA-compliant program Scan settings Scanner resolution and color Setting Recommended use Resolution and color guidelinesColor Scan quality Scan a photo Enww 11 Fax Set up fax Install and connect the hardwareConnect fax to a telephone line Connect additional devices Set up fax Enww Set up fax with a telephone answering machine Set up fax with an extension phone Configure fax settings Setup for stand-alone faxUse the control panel to set the fax time, date, and header Use of common localized letters in fax headers Use the HP Fax Setup Wizard Use the phone book Use the control panel to create and edit the fax phone bookUse phone-book data from other programs Delete phone book entries Create and edit speed-dial entries Use speed dialsDelete speed-dial entries Create and edit group-dial entries Manage group-dial entriesDelete group-dial entries Set fax settings Send fax settingsSet special dialing symbols and options Set the dial-tone detection Set the redial-on-communication-error option Set autoredial and the time between redialsSet tone-dialing or pulse-dialing Set the redial-on-busy option Set light/dark and resolution Set the default light/dark contrast settingSet resolution settings Set the default resolution setting Set billing codes Receive fax settingsSet fax forwarding Set the answer mode Block or unblock fax numbers Set the number of rings-to-answer Type of telephone line Recommended rings-to-answer settingSet distinctive ring Set fax reprint settings Use autoreduction for incoming faxes Set the fax sounds volume Set the private receive featureSet the alarm volume, phone-line volume, and ring volume Set stamp-received faxes Set fax polling Cancel a fax Use faxFax software Delete faxes from memory Use fax on a DSL, PBX, or Isdn system DSL Use fax on a VoIP service Fax memorySend a fax Fax from the flatbed scanner Fax from the document feeder Use speed dials and group-dial entries Send a fax from the software Send a fax from the software Send a fax with confirmation Schedule a fax to be sent later Use access codes, credit cards, or calling cards Send faxes internationally Receive a fax Print a fax Receive faxes when fax tones are audible on the phone line Solve fax problems Fax troubleshooting checklist Solve fax problems Fax error messages Fax receive error Redial pending Fax Send error Canceling the fax receiveCanceling the fax send Fax storage is full No dial tone No fax answer No fax detected Troubleshoot fax codes and trace reports View and interpret fax error codesCode number Description Fax logs and reports Fax trace reportPrint all fax reports Print individual fax reports Change error correction and fax speed Set the fax error reportSet the fax-error-correction mode Change the fax speed An error message displays on the control panel Solve problems sending faxesCommunication error. message appears No dial tone Fax is busy. message appears Document feeder paper jam No fax answer. message appearsFax storage is full. message appears Scanner error Faxes can be received, but not sent Unable to use speed dials Unable to use fax functions from the control panelUnable to use group dials Enww Solve problems receiving faxes Fax does not respondFax has a dedicated phone line An answering machine is connected to the product Telephone handset is connected to the product Answer Mode setting is set to the Manual settingVoice mail is available on the fax line Product uses a fax over IP or VoIP phone service Product is connected to a DSL phone serviceNo fax detected. message appears Select the Print Log Now option Sender receives a busy signal Private Receive feature is onFax is received but does not print Handset is connected to the product Cannot send or receive a fax on a PBX line No dial tonePhone line splitter is being used Solve general fax problems Faxes are sending slowly Fax quality is poor Fax cuts off or prints on two pages Regulatory information and warranties Manage and maintain the product Print information pages Use the HP ToolboxFX software View the HP ToolboxFXStatus Event log Fax Receive FaxFax phone book Enww Help Fax send logFax receive log Block Faxes System Settings Device Information Paper Setup System setupPrint Quality Print Density Print Settings Network SettingsDevice polling Printing Use the HP Embedded Web Server FeaturesOpen the HP Embedded Web Server Product security features Use HP Web Jetadmin softwareAssign a system password Economy settings Powersave modesSet sleep mode Archive print Print when a cartridge is at estimated end of life Manage supplies and accessoriesSupplies messages Manage print cartridges Print-cartridge storageHP policy on non-HP print cartridges HP fraud hotline and Web site Print cartridge layout Replacement instructionsReplace the print cartridges Enww Enww Enww Enww Clean the product Clean the paper pathClean the scanner glass strip and platen Clean the paper path from the product control panel Clean the document feeder pickup rollers and separation pad Clean the touch screen Product updates Enww Solve problems Self help Problem-solving checklist Check that the product power is onCheck the control panel for error messages Test print functionality Test copy functionality Test the fax sending functionalityTest the fax receiving functionality Try sending a print job from a computer Restore the factory-set defaults Factors that affect product performance Control panel message types Interpret control-panel messagesControl panel messages Scanner Error Fan Error, Turn off then onError Turn off then on Canceled scan. Clear document Device error, press OK Cyan Cartridge LowCyan in wrong position Cyan Very Low Engine Communication Error Engine error. Press OK to continueDocument feeder jam Document feeder jam. Clear and reload Redial pending Install color cartridge Fit to Page on flatbed onlyInvalid driver Press OK Invalid entry Load Tray 1, Plain Size / Cleaning Load Tray 1 Type SIZE, Press OK to use available mediaMode, OK to start Magenta Cartridge Low No dial tone Print failure, press OK. If error repeats Scanner error #, Turn off then onScanning error Cannot connect Settings cleared Yellow in wrong position Yellow Very Low Paper feeds incorrectly or becomes jammed Product does not pick up paperProduct picks up multiple sheets of paper Prevent paper jams Clear jams Jam locations Clear jams from the document feeder Clear jams from the input tray Enww Enww Enww Clear jams from the output bin Use the correct paper type setting in the printer driver Change the paper type setting for WindowsChange the paper type setting for Mac Improve print quality Change the color theme for a print job Adjust color settings in the printer driverChange the color options Enww Print a cleaning Use paper that meets HP specificationsCalibrate the product to align the colors Check the print cartridges Type of print cartridge Steps to resolve the problemPrint the Supplies Status Inspect the print cartridge for damage Interpret the Print QualitySection Print-cartridge Repeating defects Use the printer driver that best meets your printing needsHP PCL 6 driver Improve print quality for copies HP UPD PS driver Product does not print or it prints slowly Product does not print Product prints slowly Solve walk-up USB printing problems File does not print from the USB storage accessory Solve connectivity problems Solve direct-connect problemsSolve network problems Computer is using the incorrect IP address for the product Computer or workstation might be set up incorrectly Computer is unable to communicate with the product Solve wireless network problems Wireless connectivity checklist Enww Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Wireless network is not functioning Problem Solution Product software problemsPrinters folder Printer driver is not listed in the Print & Fax list Solve common Mac problemsPrint job was not sent to the product that you wanted Software troubleshooting Hardware troubleshooting Enww Supplies and accessories Order parts, accessories, and supplies Part numbersPrint cartridges Cables and interfaces Service and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge End User License Agreement Transfer Enww OpenSSL Customer support Repack the product Enww Product specifications Product Height Depth Width Weight Physical specificationsRecommended Operating Storage Regulatory information Power consumption FCC regulationsEnvironmental product stewardship program Protecting the environment Paper use PlasticsHP LaserJet print supplies Return and recycling instructions Paper Material restrictionsNon-U.S. returns Shipping Residents of Alaska and Hawaii Enww Declaration of Conformity Supplementary Information September Boise, Idaho USAFor regulatory topics only Regulatory information Declaration of Conformity wireless models Safety statements Laser safetyVcci statement Japan Power cord instructions Power cord statement Japan EMC statement Korea Laser statement for Finland GS statement Germany Enww Additional statements for telecom fax products EU Statement for Telecom OperationNew Zealand Telecom Statements Additional FCC statement for telecom products US Telephone Consumer Protection Act US Industry Canada CS-03 requirements Enww Additional statements for wireless products Korean statement Taiwan statement Enww Index USB DSL Help Isdn Msds PBX WIA TCP/IP WPS Page CE861-90907* *CE861-90907