HP CE862A, CM1410 manual No dial tone

Table 13-1Control-panel messages (continued)

Control panel message	Description	Recommended action
No dial tone.	The product could not detect a dial tone.	Check for a dial tone on the phone line by
		touching the Start Fax button.
		Unplug the telephone cord from both the
		product and the wall and replug the cord.
		Make sure that you are using the telephone
		cord that came with the product.
		Open the Service menu, and touch the Fax
		Service button. Touch the Run Fax Test
		button. This test verifies that the phone cord
		is connected to the correct port and that the
		phone line has a signal. The product prints a
		report with the results.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.
No fax answer.	Attempts to redial a fax number failed, or the	Call the recipient to ensure that the fax
Canceled send.	Redial if No Answer option was turned off.	machine is on and ready.
		Check that you are dialing the correct fax
		number.
		Check that the redial option is enabled.
		Unplug the telephone cord from both the
		product and the wall and replug the cord.
		Open the Service menu, and touch the Fax
		Service button. Touch the Run Fax Test
		button. This test verifies that the phone cord
		is connected to the correct port and that the
		phone line has a signal. The product prints a
		report with the results.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.
No fax answer.	The receiving fax line did not answer. The	Allow the product to retry sending the fax.
Redial pending.	product attempts to redial after a few minutes.	Call the recipient to ensure that the fax
		machine is on and ready.
		Check that you are dialing the correct fax
		number.
		If the product continues to redial, unplug the
		product telephone cord from the wall, plug in
		a telephone, and try making a voice call.
		Open the Service menu, and touch the Fax
		Service button. Touch the Run Fax Test
		button. This test verifies that the phone cord
		is connected to the correct port and that the
		phone line has a signal. The product prints a
		report with the results.
		If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.

ENWW Interpret control-panel messages 219