HP CE862A Scanner Error, Fan Error, Turn off then on, Error Turn off then on, Black Cartridge Low

Models: CM1410 CE862A

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Table 13-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

52 Scanner Error

The product has experienced an internal

Turn off the power by using the power switch,

 

hardware error.

wait at least 30 seconds, and then turn on the

 

 

power and wait for the product to initialize.

 

 

If a surge protector is being used, remove it.

 

 

Plug the product directly into the wall socket.

 

 

Use the power switch to turn the product on.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

57 Fan Error, Turn off then on

The product has experienced a problem with

Turn off the power by using the power switch,

 

its internal fan.

wait at least 30 seconds, and then turn on the

 

 

power and wait for the product to initialize.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

79 Error Turn off then on

The product has experienced an internal

Turn off the power by using the power switch,

 

firmware error. Under most conditions, the

wait at least 30 seconds, and then turn on the

 

product automatically restarts.

power and wait for the product to initialize.

 

 

If a surge protector is being used, remove it.

 

 

Plug the product directly into the wall socket.

 

 

Use the power switch to turn the product on.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

Black Cartridge Low

The print cartridge is nearing the end of its

Printing can continue, but consider having a

 

useful life.

replacement supply on hand.

 

 

 

Black in wrong position

The print cartridge is installed in the incorrect

Make sure that each print cartridge is

 

slot.

installed in the correct slot. From front to

 

 

back, the print cartridges are installed in this

 

 

order: black, cyan, magenta, and yellow.

 

 

 

Black Very Low

The print cartridge is at the end of its useful

To ensure optimal print quality, HP

 

life, and the At Very Low menu item in the

recommends replacing the print cartridge at

 

System Setup menu is set to Continue.

this point. You can continue printing until you

 

 

notice a decrease in print quality. Actual

 

 

cartridge life may vary.

 

 

Once an HP supply has reached “very low”,

 

 

HP's premium Protection Warranty on that

 

 

supply has ended. All print defects or

 

 

cartridge failures incurred when an HP supply

 

 

is used in continue at very low mode will not

 

 

be considered to be defects in materials or

 

 

workmanship in the supply under the HP Print

 

 

Cartridge Warranty Statement.

 

 

 

Canceled scan. Clear document

You touched the Cancel button while

Remove the jammed item. Then, clear the

 

scanning, faxing, or copying to cancel the

items in the document feeder tray and start

 

current job while pages were feeding from the

over.

document feeder. The cancel process does not automatically clear the document feeder.

ENWW

Interpret control-panel messages 213

Page 229
Image 229
HP CE862A Scanner Error, Fan Error, Turn off then on, Error Turn off then on, Black Cartridge Low, Black in wrong position