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HP CE862A, CM1410 manual Clear jams from the input tray

Models: CM1410 CE862A

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3.Lift the document feeder mechanism, and gently pull the jammed paper out.

4. Close the document feeder cover.

Clear jams from the input tray

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty.

When removing jammed paper, pull it straight out from the product. Pulling jammed paper out of the product at an angle can damage the product.

NOTE: Depending on where the jam is located, some of the following steps might not be necessary.

ENWW	Paper feeds incorrectly or becomes jammed 225

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HP CE862A, CM1410 manual Clear jams from the input tray

Contents

User Guide Page HP LaserJet Pro CM1410 Color MFP Series Trademark Credits Copyright and LicenseConventions used in this guide Iv Conventions used in this guide Table of contents Use the product with Mac 107 101129 121183 207 253 251263 265267 283 Xiv Product basics Product comparison Product is available in the following configurationsEnvironmental features Accessibility features Front view Product viewsBack view Interface ports Serial number and model number location Control panel layout Buttons on the Home screen 10 9 8Control panel help system Enww Control panel menus Setup Menu Menu item Description Reports menuMenu item Sub-menu item Description Quick Forms menuMenu item Sub-menu item Description Fax Setup menuDial Prefix Private Receive System Setup menu PowerSave Time Sleep Delay Off User-Defined Low Black Run Fax Test Service menuFirmware Wi-Fi Protected Setup Network Setup menuCopy Menu Function specific menusFunction specific menus Fax MenuFax Activity Log Print Log Now USB Flash Drive Scan MenuOn the USB flash drive Scan to USB Drive Software for Windows Supported printer drivers for Windows Supported operating systems for WindowsSelect the correct printer driver for Windows HP PCL 6 driver descriptionHP UPD PCL 5 driver description Print Change print job settingsClick Properties or Preferences Printing PreferencesChange the default settings for all print jobs Change printer-driver settings for WindowsChange the product configuration settings Windows XP Remove software for WindowsWindows Vista and Windows Software for other operating systems Supported utilities for WindowsOther Windows components and utilities SoftwareEnww Use the product with Mac Software for Mac Install software for Mac operating systemsSupported operating systems for Mac Supported printer drivers for MacConfigure the IP address Install software for Mac computers on a wired networkInstall the software Connect the product to a wireless network using WPS Install software for Mac computers on a wireless networkConnect the product to a wireless network using a USB cable Print jobs Settings Change printer-driver settings for MacRemove software from Mac operating systems Mac OS X 10.5HP Utility for Mac Software for Mac computersSupported utilities for Mac Create and use printing presets with Mac Cancel a print job with MacPrint with Mac Change the paper size and type with MacUse printing presets Create a printing presetPrint a cover page with Mac Use watermarks with MacPrint on both sides of the page duplex printing with Mac Print multiple pages on one sheet of paper with MacSet the color options with Mac Select the Device Maintenance tab Use the Services menu with MacFax with Mac Scan with Mac Connect the product Printer sharing disclaimer Supported network operating systemsConnect with USB CD installationConfigure the IP address Install the product on a wired networkConnect to a network Supported network protocolsInstall the software Install the product on a wireless networkConnect the product to a wireless network using a USB cable Connect the product to a wireless network using WPSReduce interference on a wireless network Disconnect from the wireless networkWireless communication modes Advanced wireless setupWireless security View or change network settings Configure IP network settingsConnect the product to an ad-hoc wireless network Set or change the product password Setting Description Link speed and duplex settingsEnww Paper and print media Special paper guidelines Understand paper useMedia type Media type Do not Change the printer driver to match the paper type and size Size DimensionsSupported paper sizes Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientationLoad the input tray Load the input tray Enww Load the document feeder Configure the tray Configure the trayPaper use Configure the product Print Print tasks Cancel a print job Open the printer driver with Windows Basic print tasks with WindowsGet help for any printing option with Windows Change the number of print copies with Windows Save custom print settings for reuse with WindowsUse a printing shortcut with Windows Create printing shortcuts Select an existing shortcut as a base Print tasks Select the page size with Windows Improve print quality with WindowsSelect the paper type with Windows Select a custom page size with WindowsSelect the paper tray with Windows Print on both sides duplex with Windows Print multiple pages per sheet with Windows Enww Select page orientation with Windows Enww Set color options with Windows Print colored text as black grayscale with Windows Additional print tasks with WindowsPrint on preprinted letterhead or forms with Windows Enww Print on special paper, labels, or transparencies Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size Enww Create a booklet with Windows Add a watermark to a document with WindowsEnww Enww Jpeg Walk-up USB printingEnww Color Change the color theme for a print job Adjust colorChange the color options Edge Control Manual color optionsHalftone Neutral GraysUse the HP EasyColor option for Windows Match colors Color Copy One-touch copy Use copy functionsMultiple copies Copy a multiple-page original Copy identification cards Reduce or enlarge a copy Cancel a copy jobCollate a copy job Make color or black and white copies Copy settingsChange copy quality Check the scanner glass for dirt and smudges Adjust the lightness or darkness for copies Restore copy default settings Define custom copy settingsSet the paper size and type for copying on special paper Print or copy edge-to-edgeCopy photos Copy mixed size originals Copy on both sides manually duplex Enww Scan Scan by using other software Scan by using HP Scan software WindowsUse scan functions Scan methodsScan by using optical character recognition OCR software Cancel a scanScan from a WIA-compliant program Scanner resolution and color Scan settingsSetting Recommended use Resolution and color guidelinesColor Scan quality Scan a photo Enww 11 Fax Install and connect the hardware Set up faxConnect fax to a telephone line Connect additional devicesSet up fax Enww Set up fax with an extension phone Set up fax with a telephone answering machineSetup for stand-alone fax Configure fax settingsUse the control panel to set the fax time, date, and header Use of common localized letters in fax headersUse the HP Fax Setup Wizard Use the control panel to create and edit the fax phone book Use the phone bookUse phone-book data from other programs Delete phone book entriesCreate and edit speed-dial entries Use speed dialsDelete speed-dial entries Create and edit group-dial entries Manage group-dial entriesDelete group-dial entries Send fax settings Set fax settingsSet special dialing symbols and options Set the dial-tone detectionSet autoredial and the time between redials Set the redial-on-communication-error optionSet tone-dialing or pulse-dialing Set the redial-on-busy optionSet the default light/dark contrast setting Set light/dark and resolutionSet resolution settings Set the default resolution settingSet billing codes Receive fax settingsSet fax forwarding Block or unblock fax numbers Set the answer modeSet the number of rings-to-answer Type of telephone line Recommended rings-to-answer settingSet distinctive ring Use autoreduction for incoming faxes Set fax reprint settingsSet the private receive feature Set the fax sounds volumeSet the alarm volume, phone-line volume, and ring volume Set stamp-received faxesSet fax polling Use fax Cancel a faxFax software Delete faxes from memoryDSL Use fax on a DSL, PBX, or Isdn systemFax memory Use fax on a VoIP serviceSend a fax Fax from the flatbed scannerFax from the document feeder Use speed dials and group-dial entries Send a fax from the software Send a fax from the softwareSchedule a fax to be sent later Send a fax with confirmationSend faxes internationally Use access codes, credit cards, or calling cardsPrint a fax Receive a faxReceive faxes when fax tones are audible on the phone line Fax troubleshooting checklist Solve fax problemsSolve fax problems Fax error messages Redial pending Fax receive errorCanceling the fax receive Fax Send errorCanceling the fax send Fax storage is fullNo fax answer No dial toneNo fax detected Troubleshoot fax codes and trace reports View and interpret fax error codesCode number Description Fax trace report Fax logs and reportsPrint all fax reports Print individual fax reportsSet the fax error report Change error correction and fax speedSet the fax-error-correction mode Change the fax speedAn error message displays on the control panel Solve problems sending faxesCommunication error. message appears Fax is busy. message appears No dial toneDocument feeder paper jam No fax answer. message appearsFax storage is full. message appears Faxes can be received, but not sent Scanner errorUnable to use speed dials Unable to use fax functions from the control panelUnable to use group dials Enww Fax does not respond Solve problems receiving faxesFax has a dedicated phone line An answering machine is connected to the productTelephone handset is connected to the product Answer Mode setting is set to the Manual settingVoice mail is available on the fax line Product uses a fax over IP or VoIP phone service Product is connected to a DSL phone serviceNo fax detected. message appears Select the Print Log Now option Private Receive feature is on Sender receives a busy signalFax is received but does not print Handset is connected to the productCannot send or receive a fax on a PBX line No dial tonePhone line splitter is being used Faxes are sending slowly Solve general fax problemsFax cuts off or prints on two pages Fax quality is poorRegulatory information and warranties Manage and maintain the product Print information pages View the HP ToolboxFX Use the HP ToolboxFX softwareStatus Event logFax Receive FaxFax phone book Enww Fax send log HelpFax receive log Block FaxesDevice Information System SettingsSystem setup Paper SetupPrint Quality Print DensityNetwork Settings Print SettingsDevice polling PrintingUse the HP Embedded Web Server FeaturesOpen the HP Embedded Web Server Product security features Use HP Web Jetadmin softwareAssign a system password Powersave modes Economy settingsSet sleep mode Archive printPrint when a cartridge is at estimated end of life Manage supplies and accessoriesSupplies messages Print-cartridge storage Manage print cartridgesHP policy on non-HP print cartridges HP fraud hotline and Web sitePrint cartridge layout Replacement instructionsReplace the print cartridges Enww Enww Enww Enww Clean the paper path Clean the productClean the scanner glass strip and platen Clean the paper path from the product control panelClean the document feeder pickup rollers and separation pad Clean the touch screen Product updates Enww Solve problems Self help Check that the product power is on Problem-solving checklistCheck the control panel for error messages Test print functionalityTest the fax sending functionality Test copy functionalityTest the fax receiving functionality Try sending a print job from a computerFactors that affect product performance Restore the factory-set defaultsControl panel message types Interpret control-panel messagesControl panel messages Fan Error, Turn off then on Scanner ErrorError Turn off then on Canceled scan. Clear documentCyan Cartridge Low Device error, press OKCyan in wrong position Cyan Very LowEngine error. Press OK to continue Engine Communication ErrorDocument feeder jam Document feeder jam. Clear and reloadRedial pending Fit to Page on flatbed only Install color cartridgeInvalid driver Press OK Invalid entryLoad Tray 1 Type SIZE, Press OK to use available media Load Tray 1, Plain Size / CleaningMode, OK to start Magenta Cartridge LowNo dial tone Scanner error #, Turn off then on Print failure, press OK. If error repeatsScanning error Cannot connect Settings clearedYellow Very Low Yellow in wrong positionProduct does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jamsJam locations Clear jamsClear jams from the document feeder Clear jams from the input tray Enww Enww Enww Clear jams from the output bin Change the paper type setting for Windows Use the correct paper type setting in the printer driverChange the paper type setting for Mac Improve print qualityChange the color theme for a print job Adjust color settings in the printer driverChange the color options Enww Print a cleaning Use paper that meets HP specificationsCalibrate the product to align the colors Check the print cartridges Type of print cartridge Steps to resolve the problemPrint the Supplies Status Inspect the print cartridge for damage Interpret the Print QualitySection Print-cartridge Repeating defects Use the printer driver that best meets your printing needsHP PCL 6 driver HP UPD PS driver Improve print quality for copiesProduct does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage accessory Solve walk-up USB printing problemsSolve direct-connect problems Solve connectivity problemsSolve network problems Computer is using the incorrect IP address for the productComputer is unable to communicate with the product Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsEnww Network does not appear in the wireless networks list Cannot connect more computers to the wireless productWireless network is not functioning Problem Solution Product software problemsPrinters folder Printer driver is not listed in the Print & Fax list Solve common Mac problemsPrint job was not sent to the product that you wanted Hardware troubleshooting Software troubleshootingEnww Supplies and accessories Part numbers Order parts, accessories, and suppliesPrint cartridges Cables and interfacesService and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge Transfer End User License AgreementEnww OpenSSL Customer support Repack the product Enww Product specifications Product Height Depth Width Weight Physical specificationsRecommended Operating Storage Regulatory information FCC regulations Power consumptionEnvironmental product stewardship program Protecting the environmentPlastics Paper useHP LaserJet print supplies Return and recycling instructionsMaterial restrictions PaperNon-U.S. returns Shipping Residents of Alaska and HawaiiEnww Supplementary Information Declaration of ConformitySeptember Boise, Idaho USAFor regulatory topics only Regulatory information Declaration of Conformity wireless models Laser safety Safety statementsVcci statement Japan Power cord instructions Power cord statement JapanGS statement Germany EMC statement Korea Laser statement for FinlandEnww EU Statement for Telecom Operation Additional statements for telecom fax productsNew Zealand Telecom Statements Additional FCC statement for telecom products USIndustry Canada CS-03 requirements Telephone Consumer Protection Act USEnww Additional statements for wireless products Korean statement Taiwan statement Enww USB IndexDSL Isdn HelpMsds PBX WIA TCP/IP WPS Page CE861-90907* *CE861-90907