6.Make sure that the tray is fully inserted in the product.

7.If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time.

Clear jams

Jam locations

Jams can occur in these locations:

12

3

4

1

2

3

4

Document feeder

Output bin

Tray 1

Rear door

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.

ENWW

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HP CE862A, CM1410 manual Clear jams, Jam locations