control panel to check the color alignment. If the blocks of color on that page are not aligned with each other, you need to calibrate the product.

1.On the product control panel, open the System Setup menu.

2.Open the Print Quality menu, and select the Color Calibration item.

3.Select the Calibrate Now option.

Check the print cartridges

Check each print cartridge, and replace it if necessary, if you are having any of the following problems:

The printing is too light or seems faded in areas.

Printed pages have small unprinted areas.

Printed pages have streaks or bands.

NOTE: If you are using a draft print setting, the printing might appear light.

If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the part number for the correct genuine HP print cartridge.

Type of print cartridge

Steps to resolve the problem

 

 

Refilled or remanufactured print

Hewlett Packard Company cannot recommend the use of non-HP supplies, either

cartridge

new or remanufactured. Because they are not HP products, HP cannot influence

 

their design or control their quality. If you are using a refilled or remanufactured print

 

cartridge and are not satisfied with the print quality, replace the cartridge with a

 

genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has the

 

HP logo on it.

 

 

 

Genuine HP print cartridge

1.

The product control panel or the Supplies Status page indicates Very Low

 

 

status when the cartridge has reached the end of its estimated life. Replace the

 

 

print cartridge if print quality is no longer acceptable.

 

2.

Print a Print Quality Page from the Reports menu on the control panel. If streaks

 

 

or marks are in one color on the page, you might have a defect in that color

 

 

cartridge. See the instructions in this document for interpreting the page.

 

 

Replace the print cartridge if necessary.

 

3.

Visually inspect the print cartridge for damage. See the instructions that follow.

 

 

Replace the print cartridge if necessary.

 

4.

If printed pages have marks that repeat several times at the same distance

 

 

apart, print a cleaning page. If this does not solve the problem, use the repetitive

 

 

defects ruler in this document to identify the cause of the problem.

 

 

 

Print the Supplies Status page

The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other useful information.

1.On the product control panel, open the Reports menu.

2.Select the Supplies Status page to print it.

234 Chapter 13 Solve problems

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HP CM1410 Check the print cartridges, Print the Supplies Status, Type of print cartridge Steps to resolve the problem