Control panel message

Description

Recommended action

 

 

 

Fax Send error.

An error occurred while trying to send a fax.

Try resending the fax.

 

 

Try faxing to another fax number.

 

 

Check for a dial tone on the phone line by

 

 

touching the Start Fax button.

 

 

Check that the telephone cord is securely

 

 

connected by unplugging and replugging the

 

 

cord.

 

 

Make sure that you are using the telephone

 

 

cord that came with the product.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

Connect the product to a different phone line.

 

 

Set the fax resolution to Standard instead of

 

 

the default of Fine.

 

 

If the error persists, contact HP. See

 

 

www.hp.com/support/CM1410series or the

 

 

support flyer that came in the product box.

 

 

 

Fax storage is full.

During the fax transmission, the product ran

Print all of the faxes, and then have the

Canceling the fax receive.

out of memory. Only the pages that fit into

sender resend the fax. Have the sender

memory will be printed.

divide the fax job into multiple jobs before

 

 

resending. Cancel all fax jobs or clear the

 

 

faxes from memory.

 

 

 

Fax storage is full.

The amount of available memory for storing

If you are using the Private Receive feature,

Canceling the fax receive.

faxes is insufficient to store an incoming fax.

print all received faxes to regain some

 

memory.

 

 

If you still need more memory, clear faxes

 

 

from memory. Open the Service menu. In the

 

 

Fax Service menu, select the Clear Saved

 

 

Faxes option.

 

 

 

Fax storage is full.

During the fax job, the memory filled. All

Cancel the current job. Turn the product off,

Canceling the fax send.

pages of the fax have to be in memory for a

and then turn it on again. Try sending the job

fax job to work correctly. Only the pages that

again.

 

fit into memory were sent.

If the error reoccurs, cancel the job and turn

 

 

 

 

the product off and then on a second time.

 

 

The product might not have enough memory

 

 

for some jobs.

 

 

 

162 Chapter 11 Fax

ENWW