Control panel message | Description | Recommended action |
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Fax Send error. | An error occurred while trying to send a fax. | Try resending the fax. |
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| Try faxing to another fax number. |
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| Check for a dial tone on the phone line by |
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| touching the Start Fax button. |
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| Check that the telephone cord is securely |
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| connected by unplugging and replugging the |
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| cord. |
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| Make sure that you are using the telephone |
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| cord that came with the product. |
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| Make sure that the phone is working by |
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| disconnecting the product, plugging in a |
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| telephone to the phone line, and making a |
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| voice call. |
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| Connect the product to a different phone line. |
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| Set the fax resolution to Standard instead of |
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| the default of Fine. |
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| If the error persists, contact HP. See |
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| support flyer that came in the product box. |
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Fax storage is full. | During the fax transmission, the product ran | Print all of the faxes, and then have the |
Canceling the fax receive. | out of memory. Only the pages that fit into | sender resend the fax. Have the sender |
memory will be printed. | divide the fax job into multiple jobs before | |
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| resending. Cancel all fax jobs or clear the |
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| faxes from memory. |
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Fax storage is full. | The amount of available memory for storing | If you are using the Private Receive feature, |
Canceling the fax receive. | faxes is insufficient to store an incoming fax. | print all received faxes to regain some |
| memory. | |
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| If you still need more memory, clear faxes |
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| from memory. Open the Service menu. In the |
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| Fax Service menu, select the Clear Saved |
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| Faxes option. |
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Fax storage is full. | During the fax job, the memory filled. All | Cancel the current job. Turn the product off, |
Canceling the fax send. | pages of the fax have to be in memory for a | and then turn it on again. Try sending the job |
fax job to work correctly. Only the pages that | again. | |
| fit into memory were sent. | If the error reoccurs, cancel the job and turn |
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| the product off and then on a second time. |
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| The product might not have enough memory |
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| for some jobs. |
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162 Chapter 11 Fax | ENWW |