HP CM1410 Interpret control-panel messages, Control panel message types, Control panel messages

Interpret control-panel messages

Control panel message types

Alert and warning messages appear temporarily and might require you to acknowledge the message by touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.

Control panel messages

Table 13-1Control-panel messages

Control panel message	Description	Recommended action
10.100X Supply Memory Error	A specific print cartridge has a faulty or	Check the memory chip. If it is broken or
	missing memory chip.	damaged, replace the cartridge.
	"X" indicates the cartridge: 0=black, 1=cyan,	Verify that the cartridge is installed in the
	2=magenta, 3=yellow.	correct location.
		Reinstall the print cartridge.
		Turn off and then turn on the product.
		If the error is with a color cartridge, try
		swapping it with a different color cartridge in
		the tray. If the same message appears, then
		there is an engine problem. If a different
		10.100X message appears, replace the
		cartridge.
		If the problem is not solved, replace the
		cartridge.
49 Error, Turn off then on	The product has experienced an internal	Turn off the power by using the power switch,
	embedded software error. Under most	wait at least 30 seconds, and then turn on the
	conditions, the product automatically	power and wait for the product to initialize.
	restarts.	If the error persists, contact HP. See
		www.hp.com/support/CM1410series or the
		support flyer that came in the product box.

50.x Fuser Error	The product has experienced an internal
	hardware error.

1.Turn off the power by using the power switch, and then wait at least 30 seconds.

2.If a surge protector is being used, remove it. Plug the product directly into the wall socket.

3.Turn on the power and wait for the product to initialize.

If the error persists, contact HP. See www.hp.com/support/CM1410series or the support flyer that came in the product box.

212 Chapter 13 Solve problems ENWW