Aastra Telecom 41-001343-02 manual Troubleshooting, Reference

Administrator Level Options

Troubleshooting

The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using this feature, a system administrator can:

•Assign an IP address and IP port to which log information will be transmitted

•Filter the logs according to severity

•Save the current local configuration file to a specified location

•Save the current server configuration file to a specified location

•Show task and stack status (including “Free Memory” and “Maximum Memory Block Size”)

•Enable/disable a WatchDog task

•View Error Messages

•Enable/disable the uploading of configuration and crash file information to a pre-defined server Aastra Technical Support can then use the information gathered to perform troubleshooting tasks.

Reference

For more information about troubleshooting on the IP Phones, see Chapter 9, “Troubleshooting.”

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