Aastra Telecom 41-001343-02 manual Directed Call Pickup/Group Call Pickup

Operational Features

Aastra Web UI

1.Click on Advanced Settings->Global SIP->Advanced SIP Settings.

2.Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field.

3.Click Save Settings to save your changes.

Directed Call Pickup/Group Call Pickup

Note:

This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.

Aastra IP phones and any attached Expansion Modules support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features.

The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension. An Administrator or User can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor. Then, when the monitored exten- sion receives a call, you press the DCP softkey to “pickup” (intercept) it. If the monitored extension receives multiple incoming calls simultaneously, the IP Phone UI displays a list of incoming calls. You select a call from this list, and are con- nected to the call.

41-001343-02 REV04 – 05.2014 5-153