Aastra Telecom 41-001343-02 manual WatchDog Settings, Crash File Retrieval

Troubleshooting Parameters

WatchDog Settings

Parameter–	Configuration Files
watchdog enable	aastra.cfg, <model>.cfg, <mac>.cfg
Description	Enables/disables the use of the WatchDog task for the IP Phones.
Format	Boolean
Default Value	1	(enabled)
Range	0	(disabled)
	1	(enabled)
Example	watchdog enable: 0

Crash File Retrieval

Parameter–	Configuration Files
upload system info server	aastra.cfg, <model>.cfg, <mac>.cfg
Description	Specifies the server for which the phone sends the system and crash files (server.cfg,
	local.cfg, and crash.cfg).
Format	IP address or qualified domain name. Supported protocols are TFTP, FTP, HTTP, and HTTPS.
	Example:
	tftp://0.0.0.0:port/path
	ftp://username:password@0.0.0.0:port/path
	http://0.0.0.0:port/path
	https://0.0.0.0:port/path
Default Value	Not Applicable
Range	Not Applicable
Example	upload system info server: tftp://132.432.0.43:69/sysinfo

Parameter–	Configuration Files
upload system info manual	aastra.cfg, <model>.cfg, <mac>.cfg
option
Description	Enables and disables the ability to manually upload support information from the IP Phone
	UI and Aastra Web UI.
	IP Phone UI: Options->Phone Status->Upload System Info
	Aastra Web UI: Status->System Information->Support Information
	When this parameter is enabled, an “Upload System Info” option displays on the IP Phone UI
	AND an <Upload> button displays on the System Information page in the Aastra Web UI.
Format	Boolean
Default Value	1
Range	0	(disabled)
	1	(enabled)
Example	upload system info manual option: 1

41-001343-02 REV04 – 05.2014 A-224