Advanced Operational Features

Warning!

The recording icon is displayed on the IP phones to indicate the recording session is active and that a duplicate copy of the RTP/SRTP stream is to be sent from the phone to the recording server. The overall recording and its quality is dependent on the recording server and the network.

Moreover, the phone will, by default, play a periodic audible beep tone through the selected audio path notifying users that their call is being recorded. Playback of the beep tone is configurable and if required, administrators can disable or set the playback interval of the beep tone by defining the “recording periodic beep” parameter in the configuration files. Additionally, by utilizing the “recording beep direction“ parameter, administrators can define whether the beep tone is audible locally, remotely, or both.

Note:

In addition to the aforementioned parameters corresponding to the active IP voice recording feature, the transport pro- tocol parameters for SIP services (i.e. “sip services transport protocol” and “sip services port”) must also be defined in the configuration files. See “Configurable Transport Protocol for SIP Services and RTCP Summary Reports” on page 6-40for more information.

Use the following procedure in the configuration files to configure the active VoIP recording feature.

Configuration Files

For the specific parameter you can set in the configuration files, see Appendix A, the section, “Active VoIP Recording Settings” on page A-218.

BroadSoft BroadWorks Executive and Assistant Services Feature

Note:

This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.

The 6730i, 6731i, 6753i, 6755i, 6757i, 6757i CT, 9143i, 9840i, and 9840i CT IP phones support the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows Administrators to create an inter-network relationship between Executives and Assistants allowing calls to the Executive’s phone to be screened, fil- tered, and routed to an Assistant, whereby the Assistant can answer, divert the filtered call, or push the call back to the Executive.

Notes:

The inter-network relationship is created dynamically through the BroadSoft BroadWorks call manager Web portal. For BroadSoft BroadWorks Executive and Assistant Services Web portal configuration details and procedures, please refer to the respective BroadSoft documentation.

For details on how to configure and utilize the BroadSoft BroadWorks Executive and Assistant Services feature from a user’s perspective, please refer to the respective phone model’s Aastra SIP IP Phone User Guide.

Configuration Parameters

After configuring the applicable options on the BroadSoft Broadworks call manager Web portal, Administrators must

define the newly introduced “sip execassist filter call prefix”, “sip execassist fac call push”, and “sip execassist fac ini-

tiate call” parameters for the phone.

The “sip execassist filter call prefix” parameter is used to identify the prefix of the Alerting Custom Calling Line ID Name of a filtered call. The Alerting Custom Calling Line ID Name as configured in the BroadWorks Web portal should fol- low the format:

[prefix] [Identifier] -> [Executive Name]

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Aastra Telecom 41-001343-02 manual Configuration Parameters